Account Manager Immunodiagnostics – Midlands and Northeast

Remote Worker LTD.; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive remuneration

Annual incentive plan bonus

Healthcare

Employee benefits

Job summary

Thermo Fisher Scientific is seeking an Account Manager to grow the immunodiagnostics portfolio within an assigned territory. You will manage customer relationships, negotiate contracts, and collaborate with Marketing, Clinical, Technical Services, and Application Specialist teams to deliver results.

The role requires strong communication, CRM proficiency (SFDC), and the ability to travel 50–75% to customer sites and events across the territory.

Qualifications

• Degree in Life Sciences, Chemistry, Biology, or related field.
• At least 5 years of sales experience in laboratory, scientific, or healthcare industries.
• Proven ability to build and maintain customer relationships at all levels.

Responsibilities

• Manage and grow customer accounts across territory with cross-functional teams.
• Own contracts and tenders, including forecasting and planning in SFDC.
• Travel 50-75% and represent Thermo Fisher at meetings and events.

Skills

CRM systems

Salesforce

Communication skills

Negotiation skills

Education

Life sciences degree

Tools

Salesforce

MS Office

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

For almost 50 years, ImmunoDiagnostics, previously known as Phadia, has maintained global leadership in allergy testing and become one of the world’s leading autoimmune disease test providers. We develop, manufacture and market complete blood test systems to support the clinical diagnosis and monitoring of allergy asthma, and autoimmune diseases. Furthermore, we bring efficiency to labs worldwide through a complete range of laboratory systems based on a technology commonly recognized as the gold standard.

Location

Ideally based in Sheffield, Nottingham, Leeds or Northampton, with travel across the assigned territory.

Discover Impactful Work

As the Account Manager for the full immunodiagnostic product portfolio, your responsibilities will include maintaining existing business and growing the Allergy & Autoimmune market in line with agreed targets.

A Day in the Life:

You will manage and grow customer accounts across your territory, working alongside Marketing, Clinical, Technical Services and Application Specialist teams. You will develop customer relationships, manage contracts and tenders, participate in forecasting and planning activities, and ensure accurate and timely account management through SFDC.

What to expect:

• Maintain existing business and grow the Allergy & Autoimmune market as per agreed targets.
• Deliver on agreed company and individual metrics.
• Develop, successfully implement and maintain accurate and up-to-date account plans and customer details in SFDC alongside Marketing, Clinical, Technical Services and Application Specialist teams.
• Ensure all activities and meetings are logged in an accurate and timely manner within SFDC.
• Own and successfully negotiate contracts, including capital sales and reagent rentals, and ensure service contracts are handled and led in a timely manner working alongside the Contracts & Tender and Tech Service team.
• Own the Tender response on your territory and engage with primary MSPs (Managed Service Providers), conducting site visits and business reviews on a regular basis.
• Actively participate in forecasting and planning activities applying Thermo Fisher Diagnostics tools including, but not limited to, SFDC and Power BI.
• Support Cost Per Reportable (CPR) customers with onsite stock checks.
• Develop and engage with Key Opinion Leaders across your territory.
• Feedback market intelligence to Sales Manager, Marketing and Finance as the need arises.
• Communicate effectively with all parts of the organization.
• Ensure compliance with internal Quality Processes and CRM (eg SFDC).
• Customer-facing role with expectation that the majority of time will be spent with customers face to face, with 50-75% travel.
• Attend internal & external meetings and events as required.

Keys to Success:

Education

• A degree, preferably in Life Sciences, Chemistry, Biology or a related scientific field.

Experience

• 5 years of sales experience, preferably in laboratory, scientific, or healthcare industries.
• Demonstrated success in achieving sales targets.
• Demonstrated ability to build and maintain customer relationships at all levels.

Knowledge, Skills, Abilities

• Technical knowledge and ability to understand customer applications and workflows.
• Excellent communication, presentation and negotiation skills.
• Proficiency with CRM systems (preferably Salesforce) and MS Office suite.
• Analytical and strategic planning capabilities.
• Ability to work both independently and collaboratively in a matrix environment.
• Valid driver's license and ability to travel within assigned territory.
• Fluency in English required; additional languages beneficial.

Benefits:

• competitive remuneration
• annual incentive plan bonus
• healthcare
• a range of employee benefits

Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects.

We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.

#StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.