Account Manager II, Thermal

Vertiv Group Corporation; Charleston (SC); On-site; USD 70,000 - 110,000; Full time

Job summary

Vertiv is seeking an Account Manager II, Thermal in Charleston, SC to cultivate and expand strategic relationships with mechanical contractors, consultants, and end users in data center cooling and thermal systems. You will coordinate with AC Power, Channel, and Service Sales Reps to present solutions, manage opportunities, and drive cross-functional collaboration to exceed sales objectives.

The role requires travel within the territory, strong communication, and a customer-first mindset to

Qualifications

• 5+ years of relevant experience in large account sales or account management.
• Bachelor's degree in Mechanical Engineering, business, or related field preferred (or equivalent).
• Proven success in managing relationships with contractors, consultants and end users.
• Understanding of mechanical/thermal infrastructure in data center environments.
• Knowledge of cross-selling and coordinating with internal teams.

Responsibilities

• Develops and maintains a sales plan and pursuit strategy for each account.
• Strengthens relationships as a trusted advisor with a portfolio of clients.
• Negotiates opportunities and coordinates with team members for cross-sells.
• Manages orders to maximize profitability for the office and company.
• Meets sales quotas while expanding the pipeline and supporting initiatives.
• Trains and mentors less experienced team members.

Skills

CRM proficiency

Account management

Negotiation

Communication skills

Organizational skills

Microsoft Office

Education

Bachelor's degree in Mechanical Engineering, business, or related field

Equivalent education/experience

Tools

CRM tools

Microsoft Office suite

Job description

POSITION SUMMARY

The Account Manager II, Thermal is responsible for developing and expanding the overall relationship within assigned Mechanical Contractors, Consultants, and End Users for Vertiv thermal product opportunities. The Account Manager II works closely with AC Power, Channel, and Service Sales Reps within the territory to further develop Vertiv’s overall relationship with these accounts.Through regular customer visits the Account Manager II establishes and strengthens key relationships with current and potential clients and develops/delivers presentation materials to illustrate their pains and propose meaningful solutions. The Account Manager II organizes internal resources appropriate for each customer opportunity and delivers solutions which exceed customer expectations.

This position will contribute to the overall sales for the assigned Vertiv Factory Direct office. This role will specialize in Thermal accounts covering local contractors, engineers, and owners that utilize critical equipment in Data Center applications. The Account Manager II works independently, is creative, and a critical thinker. The Account Manager II is required to meet customer demands for innovative solutions to their data center service requirement by analyzing documentation and sales reports that offer the most competitive plan to meet the customer’s needs while meeting and exceeding sales quotas and business objectives. This requires travel across the territory to build relationships and visit sites to propose solutions.

RESPONSIBILITIES

• Develops and maintains a sales plan and pursuit strategy for each existing account and finds new opportunities and new clients, respectively.


• Develops new, and strengthens existing, relationships as a trusted advisor with a portfolio of clients, connecting with key business executives and stakeholders.


• Negotiates Vertiv product opportunities while also bringing in other team members to find and secure cross-selling opportunities.


• Manages the order to meet all customer and consultant requirements to maximize profitability to the office and company.


• Supports new company initiatives to help the company succeed.


• Achieves progressively increasing monthly, quarterly, and annual sales and orders quotas while actively managing an expanding pipeline of opportunities.


• Trains and mentors less experienced team members

MINIMUM QUALIFICATIONS

• 5+ years of relevant experience


• Bachelor's degree in Mechanical Engineering, business, or related field preferred (or equivalent combination of education and experience).


• Proven successful experience in large account sales and account management in a similar industry.


• Understanding of mechanical and thermal infrastructure within data center environments, including experience working with consultants, end users, and channel partners involved in cooling, thermal management, and critical facility operations


• Knowledge of critical support equipment operations for both thermal and power products.


• Brings customer-first mindset in external and internal collaborations.


• Demonstrated proficiency in actively managing and expanding orders pipeline, utilizing accepted CRM tools and best practices.


• Strong organizational skills, detail oriented, and ability to manage multiple priorities is required along with excellent problem-solving abilities.


• Proficiency in Microsoft Office suite.


• Team player with outstanding verbal and written communication skills.

PREFERRED QUALIFICATIONS

• Business to business outside sales experience.


• Ability to interpret and understand mechanical system drawings, cooling infrastructure schematics, and electrical one-line diagrams, and perform project take-offs.


• Competence in all aspects of internal Vertiv sales and order entry functions andpolicies.


• Competency in all Vertiv products and services in line of business and adjacent lines ofbusiness to enable cross-selling.

PHYSICAL & ENVIRONMENTAL DEMANDS

• No special physical requirements

TIME TRAVEL REQUIRED

• 50%

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture


• Customer Focus


• Operational Excellence


• Innovation


• Financial Strength

OUR BEHAVIORS

• Own It


• Act With Urgency


• Foster a Customer-First Mindset


• Think Big and Execute


• Lead by Example


• Drive Continuous Improvement


• Learn and Seek Out Development


• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally, and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail].