Account Manager II-2

Federal Express Corporation; Tempe (AZ); Hybrid; USD 48,000 - 118,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement plan

Tuition reimbursement

Hybrid work arrangement

Job summary

Federal Express Corporation in Tempe, AZ is seeking a sales professional to maintain and deepen customer relationships in a territory of small to mid-sized accounts. You will meet clients face-to-face to understand their business needs and develop tailored solutions to drive revenue and customer satisfaction.

The role requires collaborating with internal teams, negotiating pricing within policy, and leveraging PowerPoint and internal systems to present proposals.

Qualifications

• Bachelor's degree/equivalent or four years of business-to-business sales experience, or two years in FedEx B2B sales.

Responsibilities

• Maintain and deepen customer relationships through face-to-face interactions.
• Coordinate with internal teams to deliver a seamless customer experience.
• Negotiate pricing within set parameters and occasionally for strategic accounts.
• Leverage internal systems, mobile devices, and PowerPoint to support sales activities.
• Perform additional duties as assigned.

Skills

Communication

Product knowledge

Solution building

Time management

Organization

Self-motivation

Adaptability

Problem solving

Business acumen

Relationship building

Data analysis

Predictive analytics

Data visualization

Technology experience

Education

Bachelor's degree/equivalent

Tools

PowerPoint

Job description

As a member of a sales team, the sales professional is responsible for maintaining and deepening customer relationships. Provides face-to-face customer contact in an assigned market-based geographic territory (major and metro markets) to achieve personal and company sales goals for small to mid-sized customers.

Essential Functions

• Maintains existing business by developing an understanding of the customer's business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
• Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners to provide a seamless and outstanding customer experience.
• Mid-level negotiation skills needed to offer fair, competitive market-based pricing within parameters set by FedEx. Will occasionally need to negotiate strategic pricing for select customers.
• Leverages new and existing technology tools such as internal systems, mobile devices, and PowerPoint.
• Performs other duties as assigned.

Minimum Education

Bachelor's degree/equivalent (Equivalency reflected under minimum experience)

Minimum Experience (in Lieu Of Bachelor's Degree)

Four (4) years of business-to-business sales experience OR two (2) years of the Company's business-to-business sales experience required.

Knowledge, Skills And Abilities

Excellent Communication Skills, Product Knowledge, Solution Building, Time Management, Organization, Self-Motivation, Adaptability, Problem Solving, Business Acumen, History of Relationship Building & Maintaining Strong Client Relationships, Data Analysis & Predictive Analytics for Retention, Experience Leveraging Technology, Drive to Monitor Account Health & Mitigate Risks, & Ensuring Customer Satisfaction and Data Visualization for Success Metrics

Job Conditions

Moderate overnight travel required.

Preferred Qualifications

Strong Client Relationships Data Analysis & Predictive Analytics for Retention, Experience Leveraging Technology, Drive to Monitor Account Health & Mitigate Risks, & Ensuring Customer Satisfaction and Data Visualization for Success Metrics

Pay Transparency

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay

S2016 FEC_ SP3 $4,331.25 - $10,600.00 Monthly

Additional Details

Purple Flex Hybrid - This position will be hybrid in Tempe, AZ. Employees may be required to work at a FedEx office location up to several times per week.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)