Account Manager I - GL Direct

glidewelldental; Irvine (CA); On-site; USD 36,000 - 47,000; Full time

Job summary

Glidewell Dental is seeking an experienced Inside Sales professional to drive growth for dental products and services in Irvine, CA. You will engage with new and existing accounts, deliver compelling sales pitches, and educate customers on product innovations to support their clinical success.

The role requires at least 3 years in inside sales within the dental industry, with implant knowledge preferred. This position focuses on meeting targets through inbound and outbound activity and building

Qualifications

• Minimum 3 years of experience in inside sales, preferably in a call center environment.
• Implant knowledge preferred.
• Minimum 3 years of experience in the dental industry.

Responsibilities

• Promotes sales of products and services to new and existing accounts to meet targets.
• Follows a daily schedule and meets inbound/outbound calls and administrative work to support team objectives.
• Upsells and cross-sells compatible products to customers and demonstrates product value.
• Acts as primary liaison between customers and the Company; maintains positive client relations.
• Creates and delivers sales pitches highlighting product advantages and building brand awareness.
• Educates customers on product information including function, specifications, purpose and developments in product design.
• Develops and maintains contacts within industry to stay informed on competitors and market trends.

Skills

Inside sales

Call center experience

Dental industry knowledge

Education

Bachelor’s degree or certification in dental profession

Job description

Essential Functions:

• Promotes sales of products and services to new and existing accounts through inbound and outbound sales activities to meet/exceed financial targets and achieve greater market penetration.
• Follows a daily schedule and consistently meets/exceeds expectations for inbound/outbound calls and administrative work that contribute to achieving sales and service level objectives for the team.
• Upsells and cross-sells compatible products to customers and shows them how certain products can enhance the customer’s current success.
• Acts as primary liaison between customers and the Company; maintains positive client relations and ensures customer needs are met in a manner that is sustainable and beneficial.
• Creates and confidently delivers sales pitch that highlights the superiority of the Company’s products and builds brand awareness.
• Educates customers on product information including function, specifications, purpose and developments in product design.
• Maintains initiative to discover and attract new customers in a manner that is professional, efficient and honest.
• Provides insight and contributes creative and strategic ideas about product improvements, marketing campaigns and relationship management.
• Develops and maintains contacts within industry to provide information and remain abreast of competitors activities.
• Attends trade shows and conventions; represents the Company at trade show booth as well as collects information on competitor products and services. Additionally, may sponsor seminars and continuing education programs as well as provide studies and product information to customer base.
• Provides sales and product training and/or mentors to incoming staff and team members as required.
• Performs other related duties and projects as business needs require at the direction of management.

Education and Experience:

• Bachelor’s degree or certification in dental profession preferred.
• Minimum 3 years of experience in inside sales, preferably in a call center environment.
• Implant knowledge preferred
• Minimum 3 years of experience in the dental industry.

Pay Range: $25.79-$34.00/hr