Account Manager (Hybrid - Must live in DFW Metroplex)

Pacific Northern, Inc.; Carrollton (TX); On-site; USD 45,000 - 75,000; Full time

Job summary

This innovative firm is seeking a dedicated Account Manager to oversee major retail and vendor sales accounts. The role emphasizes strong customer service, effective communication, and the ability to multitask in a fast-paced environment. As an Account Manager, you will coordinate with team members, maintain client relationships, and ensure accurate data management using Acumatica. If you thrive on building relationships and enjoy a dynamic work atmosphere, this position offers an exciting opportunity to make a significant impact while enjoying a comprehensive benefits package.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacations

401(k) Matching

Employee Training & Development Opportunities

Qualifications

• Must be highly organized and able to multitask effectively.
• Excellent written and verbal communication skills are essential.

Responsibilities

• Manage major retail and vendor sales accounts with a focus on customer service.
• Coordinate responsibilities of Account Coordinator and Specialist.

Skills

Customer Service

Multi-tasking

Communication Skills

Organizational Skills

Project Management

Education

College Degree in Merchandising, Retail, or Administration

Tools

Microsoft Office (Excel, Word, Outlook, PowerPoint)

Acumatica

Job description

THE BROAD FUNCTION AND SCOPE OF THE POSITION:

The major emphasis of this position is the daily management of assigned major retail and vendor sales accounts. This position is sales and customer service oriented. Multi-tasking capabilities are essential for inside and outside sales, and include client research and development, project definition, and all phases of large account management.

THE PRINCIPAL DUTIES OF THE POSITION:

• Coordinates the responsibilities of the Account Coordinator and Account Specialist.
• Corresponds with customer to inform of production progress and costs.
• Delivers samples to local customers when necessary.
• Distributes credit application and follows up with customer and Accounting department. Sets up the account in Acumatica.
• Establishes open lines of communication and builds solid relationships with existing and prospective clients.
• Maintains standard filing system on all projects for customer.
• Monitors all data accuracy in Acumatica computer system (EDI, BOM, Item Master, RGA, OE, PT, Cross Ref, Ship to, etc).
• Monitors accounts daily through Open Orders Summary Report, Potential orders report, production window report, and project shipping schedule.
• Obtains detailed information regarding scope of project and enters Design Request for initial drawings. Subsequent Design Requests (DRS's) may be required as the project develops, and are most often requests for factory drawings, changes to original drawings, artwork, planograms, glossaries, and presentations boards.
• Salary + commission

Qualifications:

• College degree preferred, preferably in merchandising, retail, and administration.
• Must be highly organized and possess the ability to multitask to switch focus quickly and work on multiple projects at the same time.
• Proficient in Microsoft Office programs including Excel, Word, Outlook & PowerPoint.
• Excellent written, verbal and communication skills.
• Enjoys working in a fast-paced environment so you can act with a sense of urgency and adhere to set deadlines.
• Have an enthusiastic and personable demeanor with strong customer focus.

Benefits:

• Top tier benefits package including health, dental and vision.
• Paid vacations.
• 401(k) matching.
• A variety of employee training & development opportunities.

Pacific Northern is an Equal Opportunity Employer. More information on the company can be found here: www.Pacificnorthern.com