Account Manager: Growth, Service & Collections

Rent-A-Center; Fountain (CO); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Sign-on bonus

Weekly pay

Paid time off

Medical, dental, vision, life &dis

401(k) with company match

FSAs/HSAs

Supplemental/voluntary insurance

Advancement opportunities

Job summary

Rent-A-Center is hiring an Account Manager at our Fountain, CO location. You’ll manage rental accounts, drive sales, perform deliveries and pickups, and uphold store standards. The role emphasizes exceptional customer service, relationship building, and early-stage collections to keep accounts healthy.

Join a team with clear growth paths and weekly pay. The position is full-time with active lifting and driving requirements, and a driver’s license is needed.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Strong communication

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center is hiring an Account Manager at our Fountain, CO location. You’ll manage rental accounts, drive sales, perform deliveries and pickups, and uphold store standards. The role emphasizes exceptional customer service, relationship building, and early-stage collections to keep accounts healthy.

Join a team with clear growth paths and weekly pay. The position is full-time with active lifting and driving requirements, and a driver’s license is needed.