Account Manager - Great Lakes region

Ascend Learning, LLC; Ohio; Remote; USD 73,000 - 105,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Employee assistance

Job summary

Ascend Learning, LLC in the Great Lakes region (OH territory) seeks an Account Manager for ATI to develop sales strategies, manage client needs, and drive quota attainment. The role is remote with travel cadence of about 3 field days weekly in Ohio.

Responsibilities include expanding accounts, upselling, solving problems, and maintaining a large client base across the Great Lakes region.

Qualifications

• Bachelor’s degree is required.
• 3+ years of sales account management experience within outside sales required.
• Adept written communication for sales documentation.
• Strong analytical abilities are essential for sales data interpretation, trend identification, and strategic decision making.
• Average of 3 field travel days per week

Responsibilities

• Actively manage and nurture the sales pipeline with timely follow-ups and progress tracking
• Maintain and grow existing client relationships, manage account retention including account reviews and utilization reporting, and identify upsell and cross-sell opportunities
• Negotiate and finalize deals, provide customer guidance, and develop growth strategies based on market insights.
• Provide exceptional customer collaboration and guidance, collect implementation details
• Develop and report on sales activity, forecasts, and market dynamics to management
• Leverage market knowledge and client insights, including territory management, pipeline opportunities, and cross-sell opportunity referral activity where applicable

Skills

Sales account management

Written communication

Analytical abilities

Education

Bachelor’s degree

Job description

Company Overview

Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers.

Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America’s 2025 Greatest Workplaces as well as America’s Best Places to work for Mental Well-Being for 2025.

We're always looking for talented, passionate professionals to join us in our mission to help change lives. Ascend Learning's Nursing Category is fueled by a commitment to excellence as we support the full learning journey of future nurses. Our nursing brands — ATI, APEA, and NursingCE — offer evidence-based solutions designed to develop practice-ready nurses who are prepared for board certification and clinical practice. We use data analytics and engaging learning tools to help nursing students master core content. And we provide nursing education administrators and faculty with best-in-class support and expertise from some of the sharpest minds in nursing education. We aid nurse educators in understanding students' comprehension based on nearly two decades of data — including more than 12 million proctored assessments — that detail student learning and performance. The result is customers who are confident in their program offerings and positioned for healthy outcomes.

About the Role

As an Account Manager for ATI (atitesting.com), you’ll develop sales strategies and close business to achieve sales quotas and goals. You’ll be responsible for managing and supporting client needs, including account expansion, upselling, solving problems, identifying risks, and maintaining a large client base in the Great Lakes region, specifically the Ohio territory.

This position will work remote, living in the Great Lakes region, with average travel of 3 field days per week in the Ohio territory.

Responsibilities

• Actively manage and nurture the sales pipeline with timely follow-ups and progress tracking
• Maintain and grow existing client relationships, manage account retention including account reviews and utilization reporting, and identify upsell and cross-sell opportunities
• Negotiate and finalize deals, provide customer guidance, and develop growth strategies based on market insights.
• Provide exceptional customer collaboration and guidance, collect implementation details
• Develop and report on sales activity, forecasts, and market dynamics to management
• Leverage market knowledge and client insights, including territory management, pipeline opportunities, and cross-sell opportunity referral activity where applicable

Qualifications

• Bachelor’s degree is required
• 3+ years of sales account management experience within outside sales required
• Adept written communication for sales documentation
• Strong analytical abilities are essential for sales data interpretation, trend identification, and strategic decision making
• Average of 3 field travel days per week

Compensation & Benefits

The current full-time, annualized base pay hiring range for this role is $73,100.00-$104,500.00. Individual compensation will be determined by various factors, including relevant experience, qualifications, current business needs and local market factors. Most regular, full-time employees are eligible to participate in an Ascend incentive bonus or sales plan.

• Health, dental, and vision insurance
• Company paid life Insurance
• Employee assistance program

Location & Work Arrangement

This position will work remote, living in the Great Lakes region, with average travel of 3 field days per week in the Ohio territory.

Company Culture

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. Applications for U.