Account Manager-Global Business

Lockton; Kansas City (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid training

Parental leave (12 weeks)

Rolex reward after 10 years

Community involvement

Wellness events

Job summary

Lockton in Kansas City, MO is seeking an Account Manager to service client book of business, focusing on marketing, claims and administration. You will coordinate with clients and carriers, gather exposure data, and support new lines of coverage while ensuring timely, accurate documentation and responses.

The role requires a Bachelor’s degree and 2–7 years of client services experience, with strong MS Office skills and communication abilities.

Qualifications

• Bachelor’s Degree in Business Administration or related field and or years of experience equivalent.
• 2-7 years of Client services experience is required.
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
• Strong verbal and written interpersonal communication skills required.
• Understands industry trends and governmental regulations
• Ability to attend company, department and team meetings as required, including industry training sessions
• Legally eligible to work in the United States
• Willing to work outside of normal business hours if necessary
• Ability to meet or exceed client-sensitive deadlines

Responsibilities

• Services designated book of business as relating to marketing, claims and administration
• Responds to Client’s inquiries, maintains documentation of communications, existing issues, and issues resolutions
• Supports implementation of new lines of coverage by setting up account, collecting needed documentation, and reviewing plan details with Client and Carrier
• Gathers and compiles exposure information from the Client, including compiling loss-run schedules and client stratifications
• Analyses exposures and identifies risks, inconsistencies, and accuracy of reported data
• Requests and collects quotes (new and renewal) from carriers
• Audits quotes, binders, and endorsements and makes requests for changes as needed
• Processes audits and creates audit analysis for Client
• Updates specifications, applications, and summary information to reflect changes during the year
• Monitors and manages daily service coordination and risk management needs of Clients

Skills

MS Office Suite

Verbal communication

Written communication

Industry regulations

Education

Bachelor’s degree in Business Administration or related field

Job description

Kansas City, Missouri, United States of America

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

About the Position

Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. To see the latest insights from Lockton's experts, check Lockton Market Update .

A few of the reasons Associates love working at Lockton include:

• Opportunities for growth and advancement, including paid training and professional development
• 12-week paid parental leave
• A huge emphasis on community involvement
• Frequent athletic and wellness events
• Incredibly generous rewards; US Associates receive a Rolex for their 10 year anniversary!

At Lockton, we believe International business has enterprise value. This applies to not only U.S. Multinational business, but the important clients that are referred into the United States from our global offices and partners in 150 countries.

Lockton Global Solutions is re-imagining Reverse-flow business in the U.S. and giving it a new name, “Global Business”. We want to create an entirely new business that is growth focused and ready to unite Lockton Global to our best expertise and resources in the U.S.

Global Business is:

• Critical to maintaining strong, profitable relationships with all stakeholders in Lockton
• International
• Sets the standard for reciprocity and consistency in global service
• Creates growth opportunities as Lockton expands internationally
• Impacts multinational business at Lockton across all Series

The Account Manager will work on US clients of all sizes. The ideal candidate will work closely with our Global Business Leadership team to help create the industry leading experience. The candidate will need to be one with high energy, a positive attitude, and the desire to solve complex problems.

Job Responsibilities:

• Services designated book of business as relating to marketing, claims and administration
• Responds to Client’s inquiries, maintains documentation of communications, existing issues, and issues resolutions
• Supports implementation of new lines of coverage by setting up account, collecting needed documentation, and reviewing plan details with Client and Carrier
• Gathers and compiles exposure information from the Client, including compiling loss-run schedules and client stratifications
• Analyses exposures and identifies risks, inconsistencies, and accuracy of reported data
• Requests and collects quotes (new and renewal) from carriers
• Audits quotes, binders, and endorsements and makes requests for changes as needed
• Processes audits and creates audit analysis for Client
• Updates specifications, applications, and summary information to reflect changes during the year
• Monitors and manages daily service coordination and risk management needs of Clients

Qualifications

• Bachelor’s Degree in Business Administration or related field and or years of experience equivalent
• 2-7 years of Client services experience is required
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
• Strong verbal and written interpersonal communication skills required
• Understands industry trends and governmental regulations
• Ability to complete continuing education requirements as needed
• Ability to attend company, department and team meetings as required, including industry training sessions
• Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
• Effectively organize work and manage time in order to meet deadlines
• Willing to work outside of normal business hours if necessary
• Ability to meet or exceed client-sensitive deadlines
• Legally eligible to work in the United States

Equal Opportunity Statement

Lockton Companies is proud to provide everyone anequal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learnsfrom, celebrates and thrives because of ourbreadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.