Account Manager - General Line

Ingersoll Rand; San Antonio (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health care options

401(k) plan

Paid time off

Job summary

Ingersoll Rand is hiring an Account Manager for the General Line in Southern Texas. This role involves managing sales and service activities for a defined territory, generating revenue, and developing customer relationships. The ideal candidate should have 4+ years of experience in industrial sales, be bilingual in English and Spanish, and possess strong mechanical expertise.

Ingersoll Rand offers a comprehensive benefits package including medical, dental, and 401(k) plans. Travel to customer sites is required, and a company vehicle will be provided.

Qualifications

• 4+ years of experience in an industrial sales business setting.
• Excellent interpersonal and communication skills.
• Ability to assess customer needs and recommend solutions.

Responsibilities

• Generate sales of equipment and service contracts.
• Provide compressed air solutions to industrial customers.
• Maintain the Customer Relationship Management database.

Skills

Relationship-building

Bilingual (English & Spanish)

Sales acumen

Mechanical expertise

Time management

Education

High school diploma or GED

Bachelor’s degree in engineering or business (preferred)

Tools

Salesforce

CRM software

Job description

Account Manager – General Line

Job Title: Account Manager – General Line

Location: Remote in Corpus Christi (Southern Texas) – with Travel.

Equal Opportunity Employer

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

About Us

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission‑critical flow creation and life science technologies – from compressors to precision handling of liquids, gases, and powers – to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end‑markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

Job Overview

Ingersoll Rand’s Compression Systems and Services Customer Center is hiring a General Line Account Manager to join their team. In this role, you will be responsible for driving the Customer Center equipment sales and service activity for a specific territory in South Texas. Traveling in a defined geographic area, this includes quoting, strategizing, prospecting, and developing relationships to achieve revenue targets, maximize profits, increase market share, and maintain customer loyalty while achieving organizational goals. The position is a unique blend of supporting a major distributor and selling direct to customers.

Responsibilities

• Generate Revenue – responsible for generating sales of equipment, service contracts, and service offerings with direct end users and partners in a defined customer base within a geographic area. Develop existing customer base and secure new, competitive accounts to expand Ingersoll Rand presence in the market.
• Provide and design compressed air solutions to fulfill industrial customer needs. Products include compressed air equipment, accessories, turnkey installations, service contracts, parts, rental equipment, and energy audits.
• Keep current with all product knowledge, industry standards, and required training.
• Execute continuous‑improvement strategy and exceed customer satisfaction; achieve all assigned sales targets.
• Develop People Capabilities – provide selling skills and product/services training for dealer sales personnel (as required) and personnel within the Customer Center. Partner with services team to understand products and services and anticipate customer needs.
• Manage Cash – ensure all orders are error‑free with correct customer documentation, resolve disputes, and manage costs associated with selling efforts, including travel and entertainment expenditures.
• Ensure adherence to safety rules, including vehicle safety and customer site safety, in the field and in the Customer Center.
• Earn customer loyalty by collaborating cross‑functionally and leveraging support from the service team to troubleshoot issues or offer unique solutions.
• Maintain the Customer Relationship Management database, recording order follow‑up activities, reporting requirements, and providing feedback on market conditions. Drive and track the sales pipeline of all account activity and provide daily reporting.

Requirements

• High school diploma or GED.
• 4+ years of experience in an industrial sales business setting or successful completion of Ingersoll Rand Sales Development Program (SDP).
• Bilingual in English & Spanish.

Core Competencies

• Excellent relationship‑building and interpersonal skills, including verbal, written and presentation communication skills.
• Establishes and builds solid relationships with customers, key institutions, and team members.
• Self‑motivated and team oriented.
• Able to work within a team environment and independently.
• Mechanical and electrical expertise.
• Ability to assess customer needs, analyze and interpret data, perform basic equipment performance calculations, and recommend technical solutions.
• Proven business and sales acumen, including prospecting accounts, navigating within customer organizations, value‑selling, and winning competitive accounts.
• Excellent prioritization and time‑management skills.

Preferences

• Bachelor’s degree in engineering, engineering technology, business or equivalent.
• Experience with Salesforce or another CRM software.

Travel & Work Arrangements/Requirements

• Regional travel to customer sites within the assigned geographic territory.
• Must possess a valid driver’s license for a minimum of 12 months with no major or frequent traffic violations (including DUI, hit‑and‑run, license suspension, reckless or careless driving, or multiple smaller infractions within the previous three years).
• Company vehicle and fuel card will be provided.

What We Offer

Ingersoll Rand offers a comprehensive benefits package including health care options—medical, prescription plans, dental and vision coverage, and wellness programs—along with life insurance, a robust 401(k) plan, paid time off, and employee stock grant opportunities.

EEO Statement

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer and will consider all qualified applicants without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.