Account Manager - General Line

Ingersoll Rand; Richmond (VA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits package

Health care options

401(k) plan

Paid time off

Employee stock grant

Job summary

Ingersoll Rand is looking for an Account Manager - General Line to drive equipment sales and service in Virginia. This role focuses on generating revenue, developing relationships, and maintaining customer loyalty while providing training for dealer personnel. Candidates should have a Bachelor's degree and 4+ years of industrial sales experience. The position offers a comprehensive benefits package, including healthcare options, a 401(k) plan, and paid time off.

Qualifications

• 4+ years of experience in an industrial sales business setting.
• Ability to assess customer needs and recommend technical solutions.

Responsibilities

• Generate sales of equipment and service contracts.
• Provide training for dealer sales personnel.
• Ensure all orders are error-free and resolve disputes.
• Collaborate cross-functionally to troubleshoot issues.
• Maintain Customer Relationship Management database.

Skills

Excellent relationship-building and interpersonal skills

Mechanical and electrical expertise

Salesforce knowledge

Proven business and sales acumen

Time-management skills

Education

Bachelor's Degree

Tools

Salesforce

Job description

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title

Account Manager - General Line

Location

Remote in Territory - Southern Coastal VA/Northern Coastal NC

Job Overview

Ingersoll Rand’s Compression Systems and Services Customer Center is hiring a General Line Account Manager to join their team. In this role, you will be responsible for driving the Customer Center equipment sales and service activity for a specific territory. Traveling in a defined geographic area, this includes quoting, strategizing, prospecting, and developing relationships to achieve revenue targets, maximize profits, increase market share and maintain customer loyalty while achieving organizational goals. The position is a unique blend of supporting a major distributor and selling direct to customers.

Responsibilities

• Generate Revenue – responsible for generating sales of equipment, service contracts, and service offerings with direct end users and partners. Provide and design compressed air solutions, keep current with product knowledge, execute strategy for continuous improvement, and achieve all assigned sales targets.
• Develop People Capabilities – provide selling skills and product services training for dealer sales personnel and customer center staff, partner with services team to understand products and satisfy customer needs.
• Manage Cash – ensure all orders obtained are error‑free with correct documentation, resolve disputes, and manage costs associated with selling efforts, including travel and entertainment expenditures.
• Ensure adherence to safety rules in the field and customer center.
• Earn Customer loyalty – collaborate cross‑functionally, partner with service team to troubleshoot issues or offer unique solutions.
• Maintain Customer Relationship Management database – record order follow‑up activities, reporting requirements, provide feedback on market conditions, and drive and track sales pipeline.

Requirements

• Bachelor’s Degree
• 4+ years of experience in an industrial sales business setting

Core Competencies

• Excellent relationship‑building and interpersonal skills.
• Establish and build solid relationships with customers, key institutions and team members.
• Honest, self‑motivated and team oriented.
• Able to work within a team environment and independently.
• Mechanical and electrical expertise required.
• Ability to assess customer needs, analyze and interpret, perform basic equipment performance calculations, and recommend technical solutions.
• Tech savvy; knowledge of Salesforce preferred.
• Proven business and sales acumen; prospect accounts, navigate customer organization, value‑sell, and win competitive accounts.
• Excellent prioritization and time‑management skills.

Preferences

• Bachelor’s degree diploma in engineering, engineering technology, business or equivalent from a four‑year college or university preferred.
• Equivalent combination of education and experience will be considered in lieu of degree.
• Experience with air compressors or other rotating equipment highly preferred.
• Knowledge of Salesforce preferred.

Travel & Work Arrangements

• Regional travel to customer sites is required within assigned geographic territory.
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including DUI in the previous 5 years, hit & run, license suspension, reckless driving, or multiple smaller infractions or preventable collisions in the previous 3 years.

What We Offer

We offer a comprehensive benefits package including health care options such as medical and prescription plans, dental and vision coverage, wellness programs, life insurance, a robust 401(k) plan, paid time off, and an employee stock grant, among other offerings.