Account Manager - General Line

Ingersoll Rand; California; On-site; USD 60,000 - 75,000; Full time

Job summary

Ingersoll Rand's Compression Systems and Services Customer Center is hiring a General Line Account Manager for the San Bernardino/Riverside territory, with LA County base considerations. You will drive equipment sales, service contracts, and maintenance offerings to direct end users and partners, while developing relationships and meeting revenue targets.

The role requires regional travel, strong customer focus, and the ability to design compressed air solutions.

Qualifications

• High School Diploma
• 2+ years' experience in an industrial sales environment or completion of the IR SDP program (Sales Development Program).

Responsibilities

• Generate revenue by selling equipment, service contracts, and services to end users and partners within a defined geographic area.
• Develop existing customers and win new accounts to expand Ingersoll Rand presence.
• Manage orders with accurate customer documentation and resolve disputes; monitor costs for selling efforts.
• Maintain CRM with face-to-face interactions, assets, agreements, contacts, and opportunities, and provide regular pipeline updates.

Skills

Relationship-building

Verbal communication

Written communication

Presentation skills

Team collaboration

Sales acumen

Education

Bachelor's degree preferred in engineering or business

Bachelor's degree or equivalent

Tools

Salesforce

Job description

Account Manager - General Line

BH Job ID: 5086

SF Job Req ID: 20426

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title:

Account Manager

Location:

LA County, CA

About Us:

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and the planet. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future!

Job Summary:

Ingersoll Rand's Compression Systems and Services Customer Center is hiring a General Line Account Manager to join their team. In this role, you will be responsible for driving the Customer Center equipment sales and service activity for a specific territory: San Bernardino/Riverside. Traveling in a defined geographic area, this includes quoting, strategizing, prospecting, and developing relationships to achieve revenue targets, maximize profits, increase market share and maintain customer loyalty while achieving organizational goals. The position is a unique blend of supporting a major distributor and selling direct to customers.

Responsibilities:

• Generate Revenue - Responsible for generating sales of equipment, service contracts, and service offerings with our direct end users and partners selling to a defined customer base within a geographic area. Develop existing customer base and secure new, competitive accounts to expand IR presence in the market. Provide and design compressed air solutions to fulfil industrial customer needs. Products include compressed air equipment, accessories, turnkey installations, service contracts, parts, service, rental equipment and energy audits. Keep current with all product knowledge, industry standards and training needed. Execute strategy for continuous improvement and exceeding customer satisfaction. Achieve all assigned sales targets.
• Develop People Capabilities - Provide selling skills and product/services training for dealer sales personnel (as required) as well as personnel within the Customer Center. Partner with services team to best understand products and services and satisfy and anticipate customer's needs.
• Manage Cash - Ensure that all orders obtained are error-free with correct customer documentation. Ensure resolution of all customer disputes. Manage all costs associated with selling efforts, including travel and entertainment expenditures.
• Ensure adherence to safety rules (vehicle safety, customer site safety) in the field, as well as in the Customer Center.
• Earn customer loyalty by collaborating cross functionally. Leverage best support for customers by partnering with service team to help troubleshoot customer issues or offer unique solutions.
• Maintain Customer Relationship Management database including face-to-face customer interactions, assets, agreements, contacts, and opportunities in order management system. Record order follow-up activities (e.g. delivery), reporting requirements (email) and database requirements. Provide feedback on market conditions. Responsible for driving and tracking sales pipeline of all account activity and daily reporting.

Requirements:

• High School Diploma
• 2+ years' experience in an industrial sales business setting or successful completion of the Ingersoll Rand Sales Development Program (SDP).

Core Competencies:

• Excellent relationship-building and interpersonal skills, including verbal, written and presentation communication skills.
• Establishes and builds solid relationships with customers, key institutions and team members
• Honest, self-motivated and team oriented.
• Able to work within a team environment and independently.
• Ability to assess customer needs, analyze and interpret, perform basic equipment performance calculations, and to recommend technical solutions
• Proven business and sales acumen, including the ability to prospect accounts, effectively navigate within a customer organization, value sell, and win competitive accounts

Preferences:

• Bachelor's degree in engineering, engineering technology, business or equivalent
• Knowledge of Salesforce. Tech savvy; knowledge of Salesforce or other CRM software is preferred
• Mechanical and electrical expertise required.

Travel & Work Arrangements/Requirements:

• Regional travel to customer sites is required within assigned geographic territory.
• Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving, Multiple smaller infractions or preventable collisions in the previous 3 years. A company vehicle and fuel card will be provided.

Pay Range:

The total pay range for this role, including incentive opportunities, is $60,000 - $75,000. The pay range takes into account a wide range of factors that include a candidate's skills; experience and training; licensure and certifications; and geographic location. Hired applicant will be eligible to receive annual bonuses and incentive compensation.

What We Offer:

At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.