Account Manager, Founder Success

Clearco; United States; Vor Ort; USD 70.000 - 90.000; Vollzeit

Zusammenfassung

Clearco is seeking an Account Manager for their Founder Success team. In this role, you will help retain and grow the client base, driving funding originations and cultivating strong relationships with business owners. The ideal candidate has over 4 years of experience in customer success or account management and excellent communication skills. Experience with a tech stack including Salesforce and familiarity with B2B Financial Services or Fintech is highly desired. Join a diverse team committed to inclusivity and innovation.

Qualifikationen

• 4+ years of experience in a customer success manager, inside sales, or account manager role.
• Developed upsell/cross-sell skills with a revenue target.
• Superior verbal and written communication skills.
• Ability to quickly acquire new knowledge and adapt.
• Experience in a B2B Financial Services, Fintech, or SaaS environment.

Aufgaben

• Become an expert on Clearco’s platform and services.
• Drive funding originations from a defined territory.
• Cultivate strong customer relationships with business owners.
• Advocate internally for customers and credit teams.

Kenntnisse

Customer success management

Sales skills

Communication skills

Relationship building

B2B Financial Services experience

Tools

Salesforce

Outreach

Slack

Notion

Jobbeschreibung

Clearco is the leader of data-driven e-commerce funding and has advanced over $2.5 billion in non-dilutive capital to over 10,000 businesses. We help eCommerce brands grow through our invoice and receipt funding offerings. As an Account Manager on the Founder Success team, you’ll be helping lead the charge on retaining and growing our existing client base, as well as re‑engaging accounts who have previously funded with Clearco.

What you’ll do:

• Become an expert on Clearco’s platform, services, and the eCommerce growth funding landscape.
• Drive funding originations from a territory comprising engaged accounts, accounts requiring renewal, and lapsed accounts.
• Cultivate strong customer relationships with business owners, founders, and executives, helping them navigate Clearco’s product and financial evaluation process so that they can secure funding.
• Advocate internally for customers, helping our internal Risk, Diligence & Credit teams have a clear view on customer creditworthiness and growth opportunities.

You’ll thrive if you:

• Have 4+ years of experience in a customer success manager, inside sales or account manager role where you have carried a revenue target.
• You have developed upsell/cross-sell skills - you’re comfortable conveying Clearco’s value, securing customer commitments and being measured on your revenue production.
• Have superior verbal and written communication skills - you’re able to effectively articulate complex or sophisticated concepts to a less sophisticated audience, and their response back.
• Can quickly acquire new knowledge and/or skills and adapt to new situations by being open to and quickly implementing feedback.
• Can navigate conversations in a professional and consultative manner by focusing on building relationships, understanding obstacles, and providing relevant solutions.
• Have previous experience in a B2B Financial Services, Fintech or SaaS environment.
• Have experience with a tech stack involving a CRM (we use Salesforce), engagement platform (we use Outreach), and internal communication and knowledge-sharing software (we use Slack and Notion).

Clearco is an equal opportunity employer. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply. At Clearco, we’re committed to developing and upholding an inclusive, transparent, and comfortable environment for all. We create a space where every voice, perspective, and idea is heard and acknowledged. We embrace differences, and know that our diverse team is our strength and what drives our innovation.

Clearco is committed to developing a barrier-free recruitment process and work environment. If you require any accommodation, please email us at [e-mail] we’ll work with you to meet your accessibility needs.