Account Manager - Engineered Services

White Cap; Louisville (KY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision benefits

401(k) with company match

Generous time off package

Tuition reimbursement

Stable growth environment

Job summary

White Cap in Louisville, Kentucky, is seeking an Account Manager to help build America’s skyline and drive growth. In this role, you'll establish and maintain customer relationships, generate viable sales leads, and execute business plans while utilizing your expertise in the construction supply industry.

Ideal candidates have 3–5 years of customer support experience, strong communication skills, and proficiency with tools like Microsoft Office and Abacus. This position offers unlimited career potential in a stable and inclusive company environment.

Qualifications

• 3–5 years of experience in customer support or inside sales role in construction supply industry.
• Valid Driver’s License is required.
• Intermediate to advanced computer skills needed.

Responsibilities

• Build relationships and develop plans to increase sales.
• Generate sales leads through market research and networking.
• Develop and execute business plans for managing accounts.
• Maintain product knowledge and apply it when servicing customers.
• Operate a company or personal vehicle for work.

Skills

Customer support experience

Sales skills

Communication skills

Math skills

Blueprint reading

Education

High School Diploma

College degree preferred

Tools

Microsoft Word

Excel

PowerPoint

Abacus billing system

BlueBeam

Job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Account Manager Opportunity

White Cap is hiring immediately for an Account Manager. Do you want to help build America’s skyline and your own future? White Cap is North America’s leading distributor for professional contractors. We supply everything contractors need to build our nation’s remarkable construction projects, including stadiums, roads, bridges, highways, residential housing, and more.

Why a Career with White Cap?

• Comprehensive wellness and financial benefits: Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more. Account Managers have unlimited earning potential.
• Generous time off package, including paid maternity and parental leave.
• Stability: Since 2020, White Cap has doubled in size and continues to grow.
• Unlimited career potential.
• Certified as a Great Place to Work.
• Inclusive culture: Work in a place that values and celebrates who you are.

Key Responsibilities

• Build relationships and develop plans to increase sales and profitability for mid-size accounts.
• Generate viable sales leads and prospects through market research, sales events, networking, vendor events and computer programs. Contact assigned and prospective accounts to secure new business.
• Develop and execute profitable business plans for managing accounts. Collaborate with sales and key corporate personnel to communicate account plans, pricing, and offer assistance to drive sales.
• Accountable for attaining assigned sales quota, part margin and controllable expense objectives.
• Interact with customers, vendors, and associates to resolve customer and service related issues.
• Maintain a current and competent base of product knowledge and apply that knowledge when servicing customers.
• Submit all required sales administration reports and attend company meetings.
• Perform other duties as assigned.
• Operate a company or personal vehicle consistently more than 20% of the average work week. Acceptable Motor Vehicle Record (MVR) is required.

Essential Responsibilities (Formwork/ Shoring Focus)

• Provide customer service to new and existing customers for all sales and rental products using the Abacus billing system.
• Manage a schedule-driven weekly plan prioritized before calls with Sales Manager.
• Develop and maintain basic knowledge of Jobsite Formwork products and pricing structure.
• Assertively qualify leads, identify opportunities and manage prospects through our CRM system.
• Provide analytical and problem‑solving solutions for customers and the company.
• Stay aware of market behavior and competitive trends; respond proactively.
• Meet weekly revenue-driving targets: new opportunities, first appointments, customer jobsite visits, and close meetings with decision makers.
• Attend weekly meetings with Sales Manager to review goals, activities, and call blitz status.
• Enter new orders into Abacus and generate all billing from start to close of project.
• Manage >60‑day accounts receivables to bring them current.
• Complete special projects assigned by Sales Manager.

Working Conditions

• Typical office and service counter environment within a distribution setting.
• Moderate noise and outdoor temperature fluctuations may occur.
• Must be able to lift or move up to 75 lbs and stand for long periods of time.

Minimum Qualifications

• High School Diploma or equivalent required; college degree preferred.
• Valid Driver’s License.
• 3–5 years’ experience in a customer support or inside sales role within the construction supply industry or similar.
• Intermediate to advanced computer skills and ability to learn new systems.
• Proficient with Microsoft Word, Excel, and PowerPoint.
• Learn and become proficient with BlueBeam within the first 90 days.
• Outstanding communication, listening, and collaboration skills.
• Exceptional math skills; ability to estimate, price, and prepare scope proposals.
• Exposure to blueprint reading.

Preferred Qualifications

• Experience selling in an Account Manager environment or demonstrated success working with customers.
• Experience with inventory sales.
• Degree preferred.

If you’re looking to play a role in building America, consider this open opportunity. We can’t wait to meet you.

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and affirmative action employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.