Account Manager, Demand Partnerships

MediaAlpha; Los Angeles (CA); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Bonus + RSU program

Full benefits (health/dental/vision)

LTD & Life insurance

401(k) matching

Paid time off

Expense reimbursement

Parental leave

Pet-friendly offices

Job summary

MediaAlpha, a hybrid in-office role in Los Angeles, seeks an Account Manager to support Demand Partnerships for P&C advertisers. You will manage day-to-day relations, analyze performance data, and drive optimizations with cross-functional teams.

The ideal candidate has 2-3+ years in online advertising with programmatic media experience, strong client service, and data-driven decision making. Competitive pay and comprehensive benefits accompany this role.

Qualifications

• 2-3+ years of experience working with large accounts or managing clients in online advertising.
• Demonstrated experience with programmatic advertising platforms.
• Knowledge of the Insurance vertical and ecosystem preferred.
• Strong client-service orientation within performance marketing.
• Capacity to think critically and creatively to synthesize large data sets.
• Ability to manage multiple competing priorities in a dynamic start-up environment.
• Strong knowledge of relevant industry KPIs.
• Excellent written and verbal communication skills.

Responsibilities

• Provide day-to-day account management for P&C Insurance partners.
• Analyze ROI targets and recommend optimizations using data.
• Prioritize account management activities based on partner needs.
• Identify problems or opportunities through data analysis and partner reviews.
• Support new product initiatives and platform feature feedback.
• Build and maintain strong client relationships.
• Create performance review presentations and quarterly business reviews.
• Coordinate across teams in different time zones.

Skills

Account management

Programmatic advertising

Insurance knowledge

Client service

Data analysis

Multitasking

Communication

Job description

MediaAlpha is a customer acquisition solutions provider powered by technology and data science. The company provides industry-leading solutions designed to reach consumers shopping within high-consideration categories such as property and casualty insurance, health insurance, life insurance, and more.

Hybrid: 3x/week in-office

Role Overview

We are looking for a talented, experienced, and highly motivated Account Manager who will support the Demand Partnerships team in optimizing and growing our key Property & Casualty (P&C) advertiser relationships. This position will focus on overseeing data analysis and day-to-day partner support and requires a strong client-service orientation. The ideal candidate has a strong, established background working with digital media advertisers, publishers and various technologies. In addition, the ideal candidate has an analytical mindset and the ability to work closely with multiple internal business teams. Candidates must be self-starters and able to thrive in an agile, fast-paced and data-driven environment.

Responsibilities

• Provide day-to-day account management for our P&C Insurance partners.
• Understand partner objectives and ROI targets and perform all required analysis, using statistically significant data, to recommend campaign optimizations to internal team members and directly to partners.
• Assist in the prioritization of account management activities and initiatives through a thorough understanding of the partner’s needs and the company’s account management priorities and best practices.
• Proactively identify problem areas or opportunities through open-ended account review and open-ended data analysis. Compile, analyze and interpret performance data to optimize advertiser campaigns. Resolve partner issues efficiently and proactively.
• Provide support for all new product initiatives and recommend new platform features based on advertiser feedback and internal requirements.
• Build significant client relationships.
• Assist in the creation of performance review presentations to partners, including quarterly business reviews (QBRs).
• Establish and maintain effective communication and working relationships with team members based in different time zones across the U.S.

Requirements

• 2-3+ years of experience working with large accounts or managing clients in online advertising.
• Demonstrated experience with programmatic advertising platforms.
• Knowledge of the Insurance vertical and the Insurance ecosystem preferred.
• Strong client-service orientation within performance marketing.
• Capacity to think critically and creatively to synthesize large data sets.
• Ability to utilize industry knowledge and insights gained across multiple clients to inform account management strategy and priorities and recommendations to clients.
• Ability to manage multiple competing priorities in a dynamic start-up environment.
• Strong knowledge of relevant industry KPIs.
• Excellent written and verbal communication skills.
• Self-starter who can take initiative.
• Eager to learn, driven to improve, and willing to make mistakes.
• Ability to articulate and communicate clearly, concisely, and thoughtfully, particularly with written communications across various teams and time zones.

We are excited to offer a competitive base pay range of $60,000 to $85,000 per year for this position, based on experience and qualifications. But that's not all - as a valued member of our team, you will also have access to an array of top-notch benefits, including:

• Annual bonus program and participation in our Restricted Stock Unit program
• 100% Employer-paid health, dental, and vision insurance for you, your dependents, and spouse or registered domestic partner
• 100% Employer paid long term disability, and life insurance
• 401(k) retirement plan with matching contributions to help you plan for your future
• Open Paid Time Off policy with a birthday day off and 11 holidays
• Cell Phone, Wellness, and Internet expense reimbursement, along with a subscription to the Calm App
• 100% fully paid parental leave for team members up to 22 weeks for the primary caregiver and 12 weeks for the secondary caregiver
• Dog-friendly offices (LA and AZ) along with a $300 pet adoption reimbursement

Diversity, Equity, and Inclusion

MediaAlpha is committed to fostering, cultivating, and maintaining a culture of diversity, equity, and inclusion. Our philosophy and actions are built on the premise that as an employer and citizens of our communities, we can create opportunities for lasting change.

MediaAlpha will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local "Fair Chance" laws. We are also committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans in our application process. If you need assistance or an accommodation due to a disability, please contact us at [e-mail] or [phone].