Account Manager, Datacom

Resideo; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Life and health insurance

Retirement plan

Tuition Reimbursement

Vacation & holidays

Job summary

ADI Global is seeking a Sr Account Manager for Datacom to drive new business and grow existing accounts in the U.S. region. You will manage the full sales cycle for networking cabling, data center, and related hardware solutions, while coordinating with internal teams to optimize processes and outcomes.

The role emphasizes strategic account development, vendor collaboration, and high-touch support to ensure customer satisfaction and revenue growth across designated territories.

Qualifications

• 3–5+ years of Datacom industry experience, especially networking cabling infrastructure.
• Valid driver's license and clean driving record.
• Must reside within Raleigh, NC; Charleston, SC or Columbia, SC territory.

Responsibilities

• Identify, develop, and cultivate new business opportunities, maximizing ADI presence and market share.
• Maintain and grow existing key customer relationships; define and execute growth strategy.
• Engage with Datacom Vendors to develop regional go-to-market strategies.
• Prepare and present ADI Datacom solutions to customers; articulate value propositions.
• Manage engagements with customers for the Datacom Team; ensure satisfaction and retention.
• Escalation point for critical issues; advocate for customers.
• Support regional sales as Datacom SME; share market and competitive insights.
• Drive continuous improvement and lead change in the sales organization.

Skills

Datacom experience

Networking cabling

Sales

Account management

Driver's license

Tools

MS Office

Job description

Sr Account Manager - Datacom

Location: Charlotte, NC, United States; Remote

The Regional Datacom Specialist(70% Business Development/ 30% Account Management) will be responsible for developing new business, as well as growing and managing existing accounts within our Datacom Team.

In this role, you will sell a diverse suite of products includingNetwork Cabling, Data Center, andNetworkHardware Solutions, while also managing all support functions essential to sales productivity. These include planning, reporting, customer/account management, sales process optimization, sales job design, sales program adherence, and achieving revenue goals set by management.

• Identify, develop,and cultivatenew business opportunities, maximizingADIpresence and market share in designated accounts and territory.
• Maintain and grow existing key customer relationships, define and executesales and growth strategy,while aligning with critical salesbusiness objectives
• Actively engage with Datacom Vendors to developa regional go-to-marketstrategy
• Prepare and conduct presentations on ADI'sDatacom products and services to existing and prospective customers,delivering a value proposition that focuses on thefeatures and benefits as they relate to customer needs
• Manage all aspects of engagements with existing and new customers for our Datacom Team
• Act as an escalation point and advocate for critical customer issues, ensuring customer satisfaction and client retention
• Supportthe regionalsales team as Datacom subject matter expert, demonstratingmarket knowledge and competitive knowledge opportunities
• Drive continuous improvement and lead change in a premiere Sales Organization

MUST HAVE:

• 3- 5+ years of experience Datacom industry experience specifically Networking Cabling Infrastructure Solution
• Possess and maintain a valid driver's license and satisfactory driving record
• Must live within the territory of Raleigh, NC, Charleston, SC or Columbia, SC.
• Exceptional customer service and relationship-building skills

WE VALUE

• Established relationshipsin the Datacomindustry preferred with potential clients and marketing ideas
• Excellent communication and presentation skills
• Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines
• Strong listening and attention to detail skills
• Proven history of meeting or exceeding sales objectives
• Solid MS Office skills (Word, Excel, Outlook, PowerPoint)
• Proven ability to cold call on customers to obtain newbusiness
• Ability to demonstrate a high level of ownership, work well with little to no supervision, results-driven, self-motivated
• Experience negotiating with key stakeholders at leading enterprise companies

WHAT'S IN IT FOR YOU:

Aside from the awesome people you will get to interact with on a daily basis, we offer a number of benefits including:

• Life and health insurance
• Life assistance program
• Tuition Reimbursement
• Retirement plan (Immediate eligibility for 401K)
• Vacation & holidays.(Enjoy a great work-life balance!)

About Us

ADI is a leading global distributor and solutions provider of security, AV, and smart living technologies, helping professionals deliver smarter, safer, and more connected experiences for homes and businesses around the world. Through trusted brands, exclusive solutions, and strong industry partnerships, ADI supports more than 110,000 customers across residential and commercial markets globally. From security and video surveillance to networking, audio, automation, fire, and connected technologies, ADI offers a broad portfolio of products, services, and software designed to support the evolving needs of integrators, installers, and technology professionals. With a global team spanning operations, sales, supply chain, digital, customer experience, engineering, and more, ADI combines deep industry expertise with innovation and service to help customers grow and succeed in an evolving industry. At ADI, our teams help create the technologies, partnerships, and experiences that keep people connected, protected, and supported every day.Learn more at www.adiglobal.com.

You can find out more about how the talent community works here: ADI Talent Community Terms.Our recruitment privacy notice ADI - Recruitment Privacy Noticedescribes in more detail how we process your personal data and how you can exercise your personal data rights.

ADI is an equal opportunity employer. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law"poster, "EEO is the Law" Supplement Posterand the Pay Transparency Nondiscrimination Provision. ADI complies with applicable equal employment laws in all countries where we do business.

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