Account Manager, Content

Forefront Communications Group Inc.; New York (NY); Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Parental leave

Job summary

Forefront Communications Group Inc. is seeking an experienced writer to join our Content team in a hybrid NYC role. You will manage client relationships while developing compelling content across websites, blogs, social media, whitepapers and thought leadership pieces.

The ideal candidate has 3-5 years in marketing, communications or agency settings, with strong writing, editing and SEO capabilities. Fintech or financial services exposure is a plus, but not required.

Qualifications

• 3-5 years of professional experience in marketing, communications or content roles.
• Ability to turn complex ideas into clear, engaging content.
• Excellent writing and editing capabilities.

Responsibilities

• Serve as day-to-day contact for multiple client accounts and manage projects.
• Write and edit marketing materials including blogs, whitepapers and social posts.
• Lead client interviews and translate information into compelling content.
• Develop content strategies and editorial calendars.
• Collaborate with PR, Digital, Design and Account teams.

Skills

Content writing

Editing

Client facing

Organization

SEO basics

Job description

Forefront Communications is currently seeking an experienced, highly organized and talented writer to join the Content team at our growing agency. This is a unique hybrid role for someone who is equally comfortable managing client relationships and developing compelling content on their behalf.

The ideal candidate will have 3-5 years of experience in a writing-heavy marketing, communications or agency role, with a demonstrated ability to turn complex ideas into clear, engaging content. Experience in financial services, capital markets or fintech is a significant plus, but not required. More important is intellectual curiosity, the ability to quickly learn new and often technical subject matter, and exceptional writing and communication skills.

Located in NYC’s Flatiron District, Forefront is the go-to marketing and communications partner for fintech and capital markets firms. Part PR, part content, part digital marketing and part design, we work with many of the best-known firms in the industry, employing a methodology that separates our clients from the pack and drives meaningful business results.

We are proud of the work we do and the culture we’ve built. Forefront has been named Agency of the Year at the FinTech Marketing North America Awards, a Top Boutique PR Agency by Insider, a member of Observer’s Financial PR Honor Roll, and one of PRWeek’s Best Places to Work.

Responsibilities

• Serve as a day-to-day point of contact for multiple client accounts, developing strong relationships and ensuring projects and deliverables remain on track
• Write and edit a broad range of marketing and communications materials, including social media posts, website copy, sales and marketing collateral, thought leadership articles, blogs, case studies, whitepapers, email campaigns and other corporate content
• Lead client intake calls and interviews with subject-matter experts, translating complex information and ideas into clear, compelling content
• Develop a strong understanding of each client’s business, industry, audiences, key messages and tone of voice
• Help develop content strategies, editorial calendars and ideas that support clients’ broader marketing and business objectives
• Manage multiple projects and deadlines simultaneously, proactively communicating with clients and internal teams to keep work moving
• Anticipate client needs, questions and potential roadblocks and recommend solutions
• Collaborate closely with Forefront’s PR, Digital, Design and Account Management teams to develop integrated client programs
• Monitor relevant industry and competitor activity to identify new content ideas and opportunities
• Apply SEO best practices to content deliverables as needed, including strategies to improve visibility across LLM-powered search platforms
• Edit and proofread content developed by other team members as needed
• Leverage AI and other technology tools appropriately to improve research, ideation and efficiency while maintaining a high standard of original, polished work
• Participate in new business and other agency initiatives as appropriate

Qualifications

• 3-5 years of professional experience in marketing, communications, content or a similarly writing-intensive role
• Exceptional writer and editor with the ability to make complicated subjects clear, concise and engaging
• Strong verbal communication and client-facing skills
• Highly organized, detail-oriented and deadline-driven
• Ability to manage multiple clients, projects and competing priorities simultaneously
• Comfortable interviewing executives and subject-matter experts and asking the right questions to uncover a compelling story
• Ability to quickly learn unfamiliar and technical subject matter
• Strong judgment and ability to adapt writing style, tone and format for different clients, audiences and objectives
• Experience in financial services, fintech, capital markets or B2B technology is a significant plus, but not required
• Experience developing content for social media, websites and thought leadership programs
• Solid understanding of SEO best practices, including emerging approaches to visibility in AI- and LLM-powered search
• Comfortable working in a fast-paced agency environment
• Ability to collaborate effectively with teammates across different disciplines
• Willingness to roll up your sleeves and do what is necessary to get the job done

Benefits Include

Compensation for this role includes a base salary range of $75K-$90K (commensurate with experience), participation in Forefront’s profit-sharing program and eligibility for additional incentive compensation.

• Health insurance
• 401(k) match
• Paid time off
• Parental leave

Forefront is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, sex, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by law.