Account Manager Commercial Lines

Acrisure; Florida; On-site; USD 85,000 - 110,000; Full time

Job summary

Acrisure is seeking a Senior Account Manager for its Large Commercial Lines team in the United States. You will be the primary client contact, managing service levels, renewals, and new business submissions for complex accounts.

You will collaborate with Producers and Account Executives to optimize placements, analyze policy audits, and ensure accurate coverage terms while delivering proactive support and guidance to clients.

Qualifications

• 5+ years experience with Commercial Lines Property & Casualty
• Strong organizational skills and proactive mindset
• Active Property & Casualty License required
• Excellent verbal and written communication skills

Responsibilities

• Lead day-to-day service and stewardship of a designated book of large and complex commercial accounts.
• Oversee and execute the full renewal lifecycle, including data collection, exposure analysis, marketing strategy development, carrier negotiations, and renewal proposals.
• Manage new business marketing efforts, designing placement strategies, preparing submissions, evaluating quotes, and securing optimal program structures.
• Review and analyze policy audits, ensuring accuracy and addressing discrepancies with carriers and clients.
• Ensure accuracy and completeness of policy documents, endorsements, and binders reflecting negotiated terms.
• Provide expert client support, responding to inquiries, carrier requests, and service needs, strengthening client relationships.

Skills

Commercial Lines

Client relationships

Carrier negotiations

Microsoft Excel

Communication

Education

High School diploma

Associate degree or higher preferred

Tools

Microsoft Word

Outlook

Excel

Applied EPIC

Job description

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services - and more .

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible .

Job Summary:

Senior level Account Manager within the Large Commercial Lines space performs more routine responsibilities and is the primary point of contact for clients they oversee. Occasionally supports Account Executives with Clients that require extensive administrative service.

Responsibilities:

• Lead day-to-day service and stewardship of a designated book of large and complex commercial accounts, ensuring all client needs are addressed in alignment with agency procedures and service standards.
• Oversee and execute the full renewal lifecycle , including data collection, exposure analysis, marketing strategy development, carrier negotiations, and delivery of comprehensive renewal proposals.
• Manage new business marketing efforts , collaborating with Producers and Account Executives to design placement strategies, prepare carrier submissions, evaluate quotes, and secure optimal program structures.
• Review and analyze policy audits , ensuring accuracy and proactively addressing discrepancies with carriers and clients.
• Ensure accuracy and completeness of all policy documents , endorsements, and binders, confirming coverage terms reflect negotiated and ordered conditions.
• Provide expert-level client support , responding promptly to inquiries, carrier requests, and service needs, while delivering proactive guidance to strengthen client relationships.
• Issue and manage certificates, endorsements, policies, ID cards, and other coverage documents , ensuring compliance and timely delivery.
• Maintain precise documentation of all client activities, communications, and transactions within the agency management system (Applied EPIC), ensuring data integrity and audit readiness.
• Utilize agency technology platforms , including upload/download and interface capabilities, to enhance workflow efficiency and accuracy.
• Serve as a strategic partner to Producers and Account Executives , communicating key account developments, identifying potential service issues, and elevating risks or concerns to leadership when appropriate .
• Stay current on industry trends, carrier appetites, and underwriting guidelines , applying sound judgment and market knowledge to support client placements and coverage recommendations.
• Maintain deep expertise in commercial insurance coverages and policy language , ensuring the ability to advise clients on program structure, coverage adequacy, and emerging exposures.
• Support continuous improvement initiatives , including workflow enhancement, training, and cross-functional collaboration, while providing mentorship to junior team members as needed.
• Perform additional duties and serve as backup support for other team members or functions, as requested by leadership.

Requirements:

• 5+ years experience with Commercial Lines Property & Casualty required
• Strong organizational skills- ability to prioritize and be proactive
• Computer skills, specifically Microsoft Word, Outlook and Excel
• Excellent verbal and written communication skills as well as strong interpersonal skills
• Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, premiums, commissions, proportions, and percentages
• Reasoning Skills: Ability to solve practical problems, interpret a variety of instructions and deal with a variety of variables furnished in written, oral, diagram or schedule form
• Applied Systems / EPIC experience a plus

Education/Experience:

• High School diploma required , Associate Degree or higher preferred.
• Active Property & Casualty License required
• CRIS, CPCU or special training course completion a plus .

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell