Account Manager, Personal Lines

The Partners Group; Bend (OR); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

PTO

Health benefits

Retirement plan

Employee ownership

Profit-sharing

Hybrid schedule

Volunteer time

Job summary

The Partners Group is seeking a Personal Lines Account Manager to act as a trusted advisor for clients, ensuring they have the right coverage and exceptional service. You will manage renewals, coverage changes, and client communications to sustain long-term relationships.

The role emphasizes building carrier relationships, handling inquiries promptly, and maintaining precise account records. Hybrid in-office and remote options are available for qualified candidates in the Pacific Northwest.

Qualifications

• Active Property & Casualty insurance license.
• 5+ years of Account Manager experience in insurance.
• Strong knowledge of Personal Lines coverages and policies.
• Ability to build trusted client and carrier relationships.
• Excellent organization and attention to detail.
• Proven ability to manage competing priorities.

Responsibilities

• Manage a book of Personal Lines client accounts.
• Review coverage and identify gaps and exposures.
• Process renewals, endorsements, and policy changes.
• Partner with carrier representatives to support client needs.
• Respond promptly to client questions and service requests.
• Maintain accurate account records and documentation.

Skills

Client relationships

Organization

Communication

Prioritization

Attention to detail

Tools

AMS360

Job description

Find your place at The Partners Group, a purpose-driven company committed to making a difference in our community through our work and inspiring others to do the same.

TPG's success is driven by a culture that values partnerships. We're looking for people who invest in their relationships, seek to learn, create winning solutions for all, and do what they say they are going to do. Hard work goes without saying at TPG, supported by our culture that thrives on having fun while living well. This is what it means to be a partner for our clients and teammates.

Are you ready to join an amazing organization that has won too many "Employer of Choice" awards to list? Let's work together!

The Partners Group currently has an outstanding opportunity for an insurance-obsessed professional to join our Personal Lines team as an Account Manager.

How you will make an impact at TPG

As a Personal Lines Account Manager, you'll serve as a trusted resource for clients navigating their personal insurance needs, helping ensure they have the right coverage to protect what matters most. You'll build lasting client relationships, provide thoughtful guidance on coverage options, and deliver the responsive service that helps distinguish TPG in a competitive market. By managing policy changes, renewals, and day-to-day account servicing with accuracy and care, you'll contribute directly to client retention, satisfaction, and long-term growth.

This role is well suited for someone who enjoys building relationships, solving problems, and helping people make informed decisions. You'll thrive here if you're naturally curious, take ownership of your work, and enjoy being part of a collaborative team that values continuous learning and exceptional client service.

A typical day in this role

• Manage a book of Personal Lines client accounts
• Review coverage and identify potential gaps and exposures
• Process renewals, endorsements, and policy changes
• Partner with carrier representatives to support client needs
• Respond promptly to client questions and service requestsMaintain accurate account records and documentation

Key details

Title: Account Manager

Location: Renton, WA or Portland, OR preferred; in‑office with hybrid remote opportunities. Open to considering fully remote for highly qualified individuals residing in Pacific, Arizona, or Mountain time zones.

Hours: 40 hours/week, Mon‑Fri

Compensation: $60,000-70,000 annually, exempt (DOE)

Physical Requirements: Ability to sit for long periods of time, ability to communicate verbally and in writing, and ability to handle long periods of screen time.

Travel: Minimal, if any

What you'll bring to the table

• Active Property & Casualty insurance license
• 5+ years of Account Manager experience in insurance
• Strong knowledge of Personal Lines coverages and policies
• Ability to build trusted client and carrier relationships
• Excellent organization and attention to detail
• Proven ability to manage competing priorities

What will make you really stand out

• Independent agency experience
• Experience serving high-net-worth clients' insurance needsExperience with AMS360 or similar agency management systems
• A consultative approach to coverage reviews and client service
• Industry designation(s) or ongoing professional development

Why join The Partners Group?

At TPG, you'll be part of one of the largest independently owned insurance brokerages in the Pacific Northwest where collaboration, integrity, and a client‑first mindset guide everything that we do. We foster a supportive, professional environment that values expertise, teamwork, and long‑term growth — and we invest in our people so they can do their best work. This includes:

• A comprehensive benefits package including generous Paid Time Off, Medical, Dental, and Vision Insurance, Life and Disability insurance, a Retirement plan, and employee ownership opportunities, as well as profit‑sharing
• Ongoing support & development, including Continuing Education and encouragement toward professional designations
• A hybrid work schedule that supports flexibility while maintaining strong team connection
• Community involvement perks, including 8 hours paid volunteer time per quarter, charitable contributions matched by TPG, and an All‑company holiday volunteer day

Commitment To Diversity

TPG promotes a culture of inclusion and is committed to growing the diversity of our workforce. This is a place where all employees have the opportunity to achieve their goals and meet the needs of our clients and the communities we serve. Embracing and encouraging a diverse range of perspectives makes us stronger, smarter, and more effective. The sum of our individual differences drives our culture, reputation, and achievements.

We use E‑Verify to confirm the identity and employment eligibility of all new hires.

The Partners Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.