Account Manager, Client Success (Healthcare)

Porter; Pompano Beach (FL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

Paid Time Off

Paid Holidays

Job summary

Porter is hiring for an Account Manager to manage diverse clients and projects in the healthcare sector. You will collaborate with the Customer Success Team to ensure client satisfaction while utilizing project management tools.

The ideal candidate is detail-oriented, possesses strong organizational skills, and has experience in healthcare project management. Benefits include medical coverage within 30 days of hire, paid time off, and a fun team culture.

Qualifications

• Enthusiastic and eager to leverage experience in healthcare project management.
• Detail-oriented with strong organizational skills.
• Good at data analysis and comfortable with spreadsheets.

Responsibilities

• Assist in managing diverse clients and projects in healthcare.
• Ensure client satisfaction and project success with the Customer Success Team.
• Maintain project documentation and spreadsheets.

Skills

Healthcare industry project management

Organizational skills

Data analysis (Excel)

Communication skills

Education

Bachelor's Degree

Tools

Microsoft Excel

SmartSheet

Job description

Porter is hiring for an Account Manager, Customer Succes!

Responsibilities

• Assist in the management of diverse clients and projects within a healthcare setting.
• Work closely with the Customer Success Team to ensure client satisfaction and project success.
• Utilize and become proficient in project management tools and processes.
• Collaborate with cross-functional teams to deliver high-quality results.
• Maintain and update project documentation and spreadsheets.

Qualifications

• Enthusiastic and eager to leverage your experience in healthcare industry project or account management.
• Detail-oriented with strong organizational skills.
• Comfortable working with spreadsheets and data analysis (Microsoft Product Suite specifically Excel, PM tools like SmartSheet).
• Ability to adapt to a fast-paced, dynamic start-up environment.
• Excellent communication and interpersonal skills.

Requirements

• Bachelor's Degree preferred.
• Demonstrated intelligence and a willingness to learn.
• Ability to thrive in a collaborative team setting.
• Previous experience or coursework related to project management is a plus.
• Must have experience working with or for Health Plan Payers in Risk Adjustment or Quality within the healthcare industry.

Benefits of Working for Porter

• Medical, dental and vision benefits within 30 days of hire
• Paid Time Off - Vacation and Sick
• Paid Holidays
• A fun team and special culture