ACCOUNT MANAGER - CENTRAL DIVISION

Compass Group; Chicago (IL); Remote; USD 75,000 - 95,000; Full time

Job summary

A leading procurement company is seeking a dedicated Account Manager to enhance customer satisfaction and drive revenue growth in Chicago. The ideal candidate will manage client relationships, implement cost-saving initiatives, and provide training on company technology and reporting platforms. A Bachelor’s degree and 2-5 years of experience in account management are required. Competitive compensation and benefits are provided.

Benefits

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Paid Parental Leave

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Qualifications

• 2-5 years of experience in account management or customer success.
• Ability to travel up to 50% annually.

Responsibilities

• Find and implement customer opportunities for cost reduction and improvements.
• Develop strong customer relationships to grow business volumes.
• Manage customer contract requirements using project management tools.
• Provide training and support to customers.

Skills

Effective written and verbal communication skills

Project management skills

Interpersonal relationship building

Knowledge of Microsoft Excel

Knowledge of Microsoft PowerPoint

Knowledge of Microsoft Word

Knowledge of PowerPivot

Education

Bachelor’s degree or equivalent work experience

Job description

Overview

Salary: $75,000 - $95,000 (commensurate with experience)

Who is Foodbuy?

We are the industry leader in procurement and supply chain solutions. We are the subsidiary to the 6th largest company in the world (Compass Group PLC). Foodbuy provides a variety of products and services to help our customers run their businesses cost effectively. We support clients in the Hospitality, Restaurant, Healthcare, Education, Entertainment, and Gaming industries, and Compass Group as a whole.

Why Foodbuy?

We care about our associates, our clients, and our community. We think big, encourage innovation, and promote a collaborative open-door environment. Our benefits and PTO offerings are strong, and compensation packages are competitive. We have an open, modern work environment with flexibility.

We follow a value system called People FIRST, which stands for Flexibility, Inclusion, Results, Sustainability, and Transparency. This foundation guides our interactions with clients, partners, and associates.

Job Summary

This is a customer-facing role responsible for day-to-day communication, program penetration, customer satisfaction, and revenue growth within assigned customers to meet business objectives. Target accounts are small size.

Responsibilities

• Find and implement customer opportunities for supply cost reduction, rebate growth, quality and safety improvements, environmental sustainability, and expanded use of local and diverse vendors.
• Become a trusted advisor by developing expertise in a broad range of programs and the unique needs of assigned customers.
• Create, develop, and maintain strong relationships with customers to grow business volumes.
• Manage all aspects of customer contract requirements using project management planning tools.
• Facilitate cross-functional activities to ensure customer satisfaction and program growth.
• Create clear written materials and presentations (e.g., strategic account plans, executive business reviews).
• Facilitate customer meetings in a timely and actionable manner.
• Work in a team environment to support customers, company, and suppliers.
• Visit each client frequently to review product adoption, showcase new or upcoming programs, and align on mutual goals.
• Provide training and support to customers using company technology and reporting platforms.
• Maintain health of customer relationships through regular and timely communication.
• Develop and maintain relationships with key customer representatives.
• Develop and maintain knowledge of all program offerings, business solutions, and services available to customers.
• Act as a dedicated on-site representative at client locations, fostering strong relationships and delivering responsive support.

Requirements

• Bachelor’s degree or equivalent work experience required.
• 2-5 years of experience in account management or customer success.
• Effective written and verbal communication skills.
• Project management skills/experience.
• Ability to build long-term interpersonal relationships across functions, internally and externally.
• Knowledge of Microsoft Excel, PowerPoint, Word, and PowerPivot.
• Up to 50% travel annually.
• Location: Chicago, Detroit, Dallas, Houston, Austin, St. Louis, Minneapolis.

Location: Chicago, Detroit, Dallas, Houston, Austin, St. Louis, Minneapolis

Apply to Foodbuy today!

Foodbuy is a member of Compass Group USA

Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly regardless of race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or other protected classifications.

Qualified candidates must be able to perform essential functions with or without reasonable accommodation. This job post is not necessarily an exhaustive list of all responsibilities, skills, tasks, or requirements. The Company reserves the right to modify essential functions as needed.

Applications are accepted on an ongoing basis.

Foodbuy maintains a drug-free workplace.

Associates at Foodbuy are offered many benefits.

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable laws.

Req ID: 1467700