Account Manager - Building Products

Kloeckner Metals Corporation in; Cincinnati (OH); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading metal supply company is seeking a remote Account Manager to serve as a primary contact for assigned accounts. This role involves developing business relationships, negotiating contracts, and collaborating with the sales team to maximize sales potential. The ideal candidate will have a relevant degree and experience in sales or account management, along with strong communication and problem-solving skills.

Qualifications

• Effective communication and negotiation skills.
• Experience in sales, management, or account management.
• Ability to motivate and lead a sales team.

Responsibilities

• Manage and develop strong relationships with customers.
• Negotiate contracts and close agreements.
• Provide accurate account status reports.

Skills

Problem-solving

Analytical skills

Results driven

Leadership

Communication

Negotiation

Customer service

Multi-tasking

Education

Bachelor’s degree in marketing, business administration, sales or related field

Associate’s degree with equivalent relevant work experience

Tools

Microsoft Office Suite

Job description

Overview

The Account Manager serves as the primary point of contact for any and all matters specific to assigned accounts. The Account Manager is responsible for developing strong relationships with customers, connecting with key business executives and stakeholders, and identifying new business opportunities among existing customers.

This position is a remote role and will manage accounts throughout the Northeast - Pennsylvania, West Virgina, Ohio, New Jersey, New York, or Connecticut.

Responsibilities

• Process timely and accurate orders in accordance with customer needs
• Build and maintain strong, long-term client relationships
• Develop trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors
• Negotiate contracts and close agreements to maximize profits
• Develop new business with existing customers and/or identify areas of improvement to meet sales quotas
• Collaborate with sales team to identify and grow opportunities within territory
• Maintain ongoing knowledge of plan workload, stock levels, current market, contract process and deliver schedules to provide accurate information to the customers
• Develop and maintain good working knowledge of end user applications of assigned metal products to maximize sales potential to meet customer needs
• Coordinate with management to assure optimum lead-time and inventory levels
• Identify any aged/obsolete inventory with suggested disposition
• Prepare monthly reports on account status
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Ensure conformance to Corporate mill claim policy
• Advise management of challenging customer requests and escalate issues as needed
• Coordinate appointments with vendors and operational staff to minimize production time for material inspections at plants and ensure successful resolution of claims
• Supply data, facts, etc to improve quality control
• Other related duties as assigned

Education and Experience

• Problem-solving and analytical skills to interpret sales performance and market trends
• Results driven individual with high performance standards of themselves and others; with the ability to motivate and lead the sales team
• Bachelor’s degree in marketing, business administration, sales or related field or Associate’s degree with equivalent relevant work experience
• Previous work experience in sales, management, account management, or relevant experience
• Basic computer skills and experience with Microsoft Office Suite
• Strong verbal and written communication skills
• Excellent listening, negotiation, and presentation skills
• Customer service oriented
• Ability to multi-task and manage multiple customer accounts

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.