Account Manager - Brandbank

NielsenIQ; Chicago (IL); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Healthcare plan

401(k) plan

Tuition Reimbursement

Discretionary paid time off

Job summary

NielsenIQ is seeking an Account Manager to oversee a portfolio of CPG Manufacturer clients for NielsenIQ Brandbank. You will drive revenue through retention and new business, while improving retailer coverage metrics and customer satisfaction across your supplier base.

You will forecast revenue, build a strong pipeline, and manage annual renewals. You will also promote additional products and services beyond core subscriptions, coordinating product deliveries with operations to ensure superior

Qualifications

• Proven track record of managing revenue targets and overachieving.
• 3–6 years full-cycle sales experience with KPI results.
• Experience in strategic sales planning and pipeline management.
• Ability to work collaboratively in a fast-paced environment.
• Highly organized with strong time management and attention to detail.
• Bachelor's degree required.

Responsibilities

• Deliver revenue targets by retaining subscriptions and generating new business across existing and new accounts.
• Forecast revenue to leadership and maintain a strong pipeline for targets.
• Convert retailer ranges and support retailer projects to drive orders for NielsenIQ Brandbank.
• Understand NielsenIQ Brandbank value proposition to sell solutions to supplier base.
• Build relationships with suppliers to understand service needs and identify expansion opportunities.
• Create Account Development Plans with objectives, goals, strategies and measures for key accounts.
• Manage renewals to grow portfolio revenue in line with Brandbank objectives.
• Support sale of additional licensed software products and professional services.
• Schedule deliveries and resolve operational queries to maintain high service levels.

Skills

Revenue targets management

Full-cycle sales experience

Strategic sales planning

Pipeline management

Collaborative teamwork

Time management

Education

Bachelor's degree

Job description

As the Account Manager, you will be responsible for managing a portfolio of both existing and prospective CPG Manufacturer clients. You will act as the main point of contact for these clients for NielsenIQ Brandbank. You will be responsible for achieving Quarterly targets; primarily these will be revenue based, but you will also be accountable for consistently improving retailer coverage metrics and customer satisfaction across your supplier base.

Responsibilities

• Delivering core revenue targets, based on retaining subscription revenue and generating new business, both within existing accounts and also across new clients and verticals
• Accurately forecasting revenue to the VP North America, and ensuring there is a consistently strong pipeline to deliver core targets. This is generally on a monthly basis, but you may be asked to provide additional forecasts at your Manager's discretion
• Converting retailer “chase ranges” of new products, both as part of ongoing coverage drives and to support specific retailer projects or launches. This will be achieved by contacting your supplier base to secure orders and ensuring that products are delivered to NielsenIQ Brandbank for processing
• Developing a full understanding of the NielsenIQ Brandbank value proposition (both related to core service and additional software products), in order to sell the solution to your supplier base, and to support with handling any objections that may be raised
• Building a rapport with your supplier base, frequently contacting them to understand their service requirements and identify potential areas where NielsenIQ Brandbank can further support their business objectives. This will support both revenue growth and customer satisfaction
• Using the above knowledge to create Account Development Plans, with Objectives, Goals, Strategies & Measures detailed for all relevant accounts
• Managing and negotiating annual renewals across your supplier base, with the aim of growing revenue across your portfolio in line with NielsenIQ Brandbank business objectives
• Either directly selling, or supporting the sale, of our additional products & services beyond the core subscription service — this includes licensed software products and professional services solutions
• Scheduling product deliveries around our workflow capacity, dealing with operational queries and generally supporting our operations team to ensure we deliver a good level of service in all instances

Job Description

About this job

As the Account Manager, you will be responsible for managing a portfolio of both existing and prospective CPG Manufacturer clients. You will act as the main point of contact for these clients for NielsenIQ Brandbank. You will be responsible for achieving Quarterly targets; primarily these will be revenue based, but you will also be accountable for consistently improving retailer coverage metrics and customer satisfaction across your supplier base.

Responsibilities

• Delivering core revenue targets, based on retaining subscription revenue and generating new business, both within existing accounts and also across new clients and verticals
• Accurately forecasting revenue to the VP North America, and ensuring there is a consistently strong pipeline to deliver core targets. This is generally on a monthly basis, but you may be asked to provide additional forecasts at your Manager's discretion
• Converting retailer “chase ranges” of new products, both as part of ongoing coverage drives and to support specific retailer projects or launches. This will be achieved by contacting your supplier base to secure orders and ensuring that products are delivered to NielsenIQ Brandbank for processing
• Developing a full understanding of the NielsenIQ Brandbank value proposition (both related to core service and additional software products), in order to sell the solution to your supplier base, and to support with handling any objections that may be raised
• Building a rapport with your supplier base, frequently contacting them to understand their service requirements and identify potential areas where NielsenIQ Brandbank can further support their business objectives. This will support both revenue growth and customer satisfaction
• Using the above knowledge to create Account Development Plans, with Objectives, Goals, Strategies & Measures detailed for all relevant accounts
• Managing and negotiating annual renewals across your supplier base, with the aim of growing revenue across your portfolio in line with NielsenIQ Brandbank business objectives
• Either directly selling, or supporting the sale, of our additional products & services beyond the core subscription service — this includes licensed software products and professional services solutions
• Scheduling product deliveries around our workflow capacity, dealing with operational queries and generally supporting our operations team to ensure we deliver a good level of service in all instances

Qualifications

• Proven track record of managing revenue targets, with a strong desire to consistently overachieve against both personal targets and objectives
• Demonstrable full‑cycle sales experience of 3-6 years, with a proven track record of delivering strong results against both revenue targets and KPI measures in previous roles
• Good level of experience in strategic sales planning and implementation, including experience of pipeline management
• Proven ability to work collaboratively as part of a diverse team, in a fast‑paced environment
• Highly organized, driven, with good time management skills and a logical approach
• Able to prioritize workload, and excellent attention to detail
• General interest in the CPG industry and eCommerce
• Excellent communication skills, both written and verbal, with strong presentation skills and the ability to network effectively
• Professionally presented, articulate and a confident communicator at all levels
• Bachelor's degree required

You may be asked to undertake additional duties to those above, either on a temporary or permanent basis, which the Company reasonably believes you are capable of carrying out, or for which you will be trained. Relevant professional, ethical and health and safety standards apply to this role. This role will be eligible for The NielsenIQ Brandbank Quarterly Sales Incentive Plan commission scheme. Entitlement to SIP will be based on performance against revenue targets and any other relevant KPIs.

US Benefits

• Comprehensive healthcare plan (medical, Rx, dental and vision)
• Flexible spending accounts and Health Savings Account (including company contributions)
• Life and AD&D insurance
• 401(k) retirement plan including company matching contributions
• Disability insurance
• Tuition Reimbursement
• Discretionary paid time off program and 11 paid holidays

Additional Information

This role has a market-competitive salary with an anticipated base compensation of the following range: $62,500.00 – $77,000.00. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role is also eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion