Account Manager, Brand Health Tracking

Ipsos-Insight, LLC; Chicago (IL); Hybrid; USD 72,000 - 75,000; Full time

Benefits offered by this job

Generous PTO

Healthcare plans

Flexible workplace policy

Collaborative culture

Job summary

Ipsos seeks a Research Manager for Brand Health Tracking to lead client projects in a hybrid role based in Chicago or Cincinnati. You will design studies, oversee analysis, and deliver actionable insights.

Ideal candidates have a BA (MA preferred), 2+ years in market research, strong MS Excel/PowerPoint, and the ability to manage multiple projects and budgets while delivering excellent client service. Excellent communication and collaboration skills are required.

Qualifications

• Bachelor’s degree required; Master’s preferred.
• 2+ years in market research.
• Proficiency with MS Excel and MS PowerPoint.
• Strong organizational and communication skills.

Responsibilities

• Manage all research phases from questionnaire design to report preparation.
• Coordinate with data collection, processing, and reporting teams to ensure timely results.
• Build and maintain client relationships and provide updates as requested.
• Manage project budgets and costs within target specifications.

Skills

Market research

Project coordination

Client relations

Attention to detail

Communication

Team collaboration

Education

Bachelor's degree

Master's degree (asset)

Tools

MS Excel

MS PowerPoint

Job description

Title: Research Manager, Brand Health Tracking

Location: Hybrid - Chicago IL or Cincinnati OH

Who We Are:

Ipsos is one of the world's largest research companies and the only one primarily managed by researchers. Ranked the #1 Most Innovative Market Research Supplier by Greenbook's GRIT report for four consecutive years, we operate in 90 markets, offer more than 75 data-driven solutions, and serve over 5,000 clients worldwide. Our research, methodological, implementation, and subject matter experts help organizations solve complex business challenges through data-driven insights and evidence-based decision-making. We're proud to have been named one of Forbes' America's Best Employers for Company Culture in 2025, Forbes' America's Best Employers for Women in 2026 and recognized by Newsweek as one of the World's Most Trustworthy Companies in 2026.

About Brand Health Tracking:

The Brand Health Tracking Service Line helps clients manage their in-market brands in terms of monitoring health and making sure they are on the right course. Clients have their own sales data; we provide them with brand affinity data to understand how people feel about the brand and its competitors longitudinally.

What makes this role important at Ipsos?

As a Market Research Manager, you will manage research projects for leading companies. You will work collaboratively amongst the team to assist in uncovering and communicating key insights, context, and actionable strategies on all the research projects you work on.

What you can expect to be doing:

• Manage and coordinate all aspects of the research process from questionnaire writing and research design, analysis, and interpretation of results through to preparation of reports
• Liaising on a regular basis with all key internal operations groups (data collection, data processing and results reporting) to ensure that reliable results are delivered to client in a timely, cost-efficient manner
• Build and maintain relationships with key clients by responding to queries and providing updates per client requests
• Coordinate and manage data entry of project costs into our internal costing program based on research target specifications

This might be the job for you if you have:

• Completed Bachelor's Degree, master's level education an asset
• At least 2 + years of market research experience
• Advanced proficiency with MS Office Suite; specifically, MS Excel and MS PowerPoint
• Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information
• Data savvy with a strong attention to detail and accuracy
• Basic knowledge of SPSS and/or other quantitative reporting tools a plus
• Ability to manage multiple projects simultaneously while maintaining a strong client service orientation
• Ability to manage complex, multi-faceted project budgets and to create, manage, and commit to a project plan, schedule, and budget
• Highly motivated, self-directed & possess a driven personality capable of working within tight deadlines
• Thrives within a team environment
• Excellent written & verbal communication skills with well-developed interpersonal and presentation skills

If you don't meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you're applying to!

In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $72,000 to $75,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.

What's in it for you:

At Ipsos you'll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.

To find out more about all the great reasons to work at Ipsos, how we're making an impact around the world, and more about our benefits and employee programs, please visit:

Why Work at Ipsos | US
Why Work at Ipsos | CA

Inclusive Workplace Commitment

Ipsos recognizes the necessity of building an inclusive culture that values each employee's individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos' diverse employees who compile and analyze this data-they are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

#LI-BM1 #LI-Hybrid