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Haemonetics in Maryland is seeking an Account Manager to manage client relationships, assess needs, and deliver excellent service across hospital accounts. You will develop territory plans, forecast sales with cross-functional teams, and drive adoption of our technologies.
Travel is expected at 25% to the Baltimore/DC area. The role offers a base salary of $85,000–$94,000 with total OTE around $188,000 and a comprehensive benefits package.
We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.
Account Managers are responsible for managing relationships with clients and customers, ensuring their needs are met and providing them with excellent service. They act as the main point of contact between the company and the client, handling any issues or concerns that may arise. Account Managers also work to identify new business opportunities and upsell products or services to existing clients. Strong communication, negotiation, and problem-solving skills are essential for success in this role.
Travel Expectations for this role include 25% on average based in the Baltimore/DC
Base $85,000 - $94,000 w/ total OTE averaging $188,000.
Territory Management:Accountable for overall territory management, achievement of equipment and consumable sales goals, profitability and account management within the assigned product linesDevelop and execute comprehensive territory plans by account to increase revenue and secure new businessProvide accurate and timely quarterly sales forecastsPartner with cross-functional counterparts (especially Clinical Specialists) as appropriate to effectively deliver and drive the adoption of our technologiesMaintain existing business including ensuring accounts remain contractually compliant and incremental business is achievedResolve customer concerns through accurate and timely investigations; swiftly develop and implement corrective actions to ensure outstanding service for our customers and clientsKeep up-to-date account data within CRM including contacts and pipeline opportunities
Product Sales:Effectively target new business through the use of analytical toolsIdentify key influencers and uncover needs solved by our technologiesEducate customers on products, concepts, & industry trendsDevelop brand loyal clinical, economic, and technical championsConduct superior sales presentations, product evaluations, collect detailed data points, and focus on service to drive customer conversionsArrange multi-disciplinary hospital consensus meeting to get agreement from all stakeholders on purchasePrepare equipment and consumable quotes and creates mutually beneficial local contract agreementsDrive urgency and priority to our technology and secure hospital/departmental capital fundingFunction as Project Manager to manage and plan entire product implementation post-sale securing and collaborating with appropriate Haemonetics implementation resources for project from contract to go-live, including device installation, software integration, and laboratory equipment validation. Implementation support requires both virtual an on-site needsConsult internal product development in the creation of new products and servicesCollaborate with key opinion leaders and provide network to thought leadersAttend industry conventions and trade showsProvide product feedback to Sales, Marketing and R&D including customer feedback on product enhancements and competitive developmentsProvide data to sales, marketing, and R&D for specific recommendations that require input from key stakeholdersAttend continuous virtual and live trainings and stay informed on advancements in clinical procedures, clinical studies impacting our technologies, and competitive innovations
Aggressive strategic thinker and tactical planner who exhibits flexibility, innovativeness and resourcefulness in accomplishing objectives both as a leader and as a player.
The pay range for this role is:
$85,000.00-$160,000.00/Annual The base pay actually offered to the successful candidate will take into account, without limitation, the candidate’s location, education, job-knowledge, skills, and experience in prior relevant roles.Incentives may also be provided as part of Haemonetics’ employee compensation.
For sales roles , employees will be eligible for sales incentive (i.e., commission) under the applicable plan terms.
For non-sales roles , employees will be eligible for a discretionary annual bonus, the target amount of which varies based on the applicable role, to be governed by the applicable plan terms. Employees may also be eligible to participate in the Company’s long-term incentive plan, with eligibility and target amount dependent on the role.In addition to compensation, the Company offers a competitive suite of benefits to its employees, including without limitation, a 401(k) with up to a 6% employer match and no vesting period, an employee stock purchase plan, “flexible time off” for salaried employees and, for hourly employees, accrual of three to five weeks’ vacation annually (based on tenure), accrual of up to 64 hours (annually) of paid sick time, paid and/or floating holidays, parental leave, short- and long-term disability insurance, tuition reimbursement, and/or health and welfare benefits.Depending on your location, you may be eligible for more detailed information related to the compensation and benefits related to this job posting. If you believe you may be entitled to such information by law, you may contact , Monday through Friday, 7:30 a.m. – 5 p.m. ET or email