Account Manager, Advertising Solutions

Discord; San Francisco (CA); On-site; USD 180,000 - 202,000; Full time

Job summary

Discord is looking for an experienced Account Manager to oversee a portfolio of advertiser relationships in the gaming and mobile sectors. This role focuses on strategy and performance throughout the campaign lifecycle. Ideal candidates will possess strong analytical skills and a proven history of account growth.

The position offers a base salary ranging from $180,000 to $202,000 plus equity and benefits. Strong experience in digital advertising and a proficiency in Salesforce are required.

Qualifications

• 4+ years of experience in digital advertising in an account management or client success role.
• Strong analytical skills to interpret campaign performance data.
• Proven track record of growth in accounts.

Responsibilities

• Own advertiser portfolio from campaign kickoff through renewal.
• Analyze performance data to identify optimization opportunities.
• Drive revenue growth through upsell motions.

Skills

Digital advertising experience

Analytical skills

Account growth

Performance advertising

CRM tools proficiency

Communication skills

Organizational skills

Tools

Salesforce

Ads Manager

Job description

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.

Discord's Advertising Solutions team helps gaming, mobile, and entertainment brands reach one of the most passionate and engaged communities on the internet. Our ad products — including Quests, Bounties, and Video Quests — are built around action and participation, not passive impressions. We're in an exciting phase of scaling our advertising business, and the AMs on this team aren't just executing campaigns — they're shaping how we show up for advertisers.

As an Account Manager, you'll own a portfolio of advertiser relationships post-sale and serve as their strategic partner across the full campaign lifecycle. You'll combine data-driven insights, platform expertise, and proactive communication to drive performance, grow investment, and turn first-time advertisers into long-term Discord partners. This person will report to the Director of Account Management.

What You’ll Be Doing

• Own a portfolio of advertisers across cross-platform and mobile gaming, mobile, or gaming adjacent — managing relationships end-to-end from campaign kickoff through renewal
• Analyze campaign performance data to surface insights, identify optimization opportunities, and build wrap reports that connect results to client business goals
• Drive revenue growth through proactive mid-flight and post-campaign upsell motions, setting up the AE partner to close the next investment
• Lead client‑facing touchpoints, including kickoffs, check‑ins, and business reviews — with the confidence to present data and earn the next buy
• Manage the full campaign execution lifecycle: media plan builds in Ads Manager, asset submission, pre‑launch QA, pacing, and escalation
• Coordinate mobile measurement setup with MMP partners (AppsFlyer, Adjust, Singular) and serve as the technical point of contact for attribution
• Maintain accurate Salesforce records — line items, media plans, call notes, and pipeline updates — in partnership with your AE

What You Should Have

• 4+ years of experience in digital advertising in an account management, client success, or campaign management role (platform or agency‑side)
• Strong analytical skills — you can calculate CPI, ROAS, CPM, and pacing variance accurately, and translate numbers into a clear client narrative
• Demonstrated track record of growing accounts, not just retaining them — you can point to specific upsell or expansion wins
• Experience with performance advertising, mobile gaming, or app install campaigns
• Proficiency with CRM tools (Salesforce preferred), ad platforms, and campaign reporting dashboards
• Clear, confident communicator — you can run a QBR, write a wrap report that closes the next deal, and manage client expectations under pressure
• Organized and process‑driven; you build repeatable systems and flag issues before clients do

The US base salary range for this full‑time position is $180,000 to $202,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job‑related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.