Account Manager (A2P SMS)

D7 Networks; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

D7 Networks is seeking an Account Manager to join our growing Sales team and help expand our international customer base. The role blends account management with new business development, onboarding Resellers and Enterprise customers, and driving recurring business.

You will build relationships with key decision-makers across global markets, identify upselling opportunities, and collaborate with internal teams to support growth.

Qualifications

• 3+ years of experience in Sales, Account Management, or Business Development.
• Experience in CPaaS, A2P SMS, Business Messaging.
• Strong communication, negotiation, and relationship-building skills.
• A commercial mindset with a focus on recurring revenue and profitability.
• Proactive approach to prospecting, customer acquisition, and account growth.
• Ability to work independently and manage international customer relationships.
• Remote working experience with international exposure.

Responsibilities

• Manage and grow major customer accounts in collaboration with senior management.
• Identify, develop, and onboard new Enterprise customers and Resellers.
• Build strong relationships with key decision-makers across international markets.
• Focus on generating recurring, free-flow traffic rather than relying primarily on one-off deals or return traffic.
• Identify upselling and cross-selling opportunities to increase customer traffic and profitability.
• Develop new business opportunities and convert prospects into active customers.
• Work closely with internal teams to support customer requirements and business growth.
• Take ownership of account development, revenue growth, and profitability.

Skills

Account management

Sales

Business development

CPaaS

A2P SMS

Communication

Negotiation

Relationship-building

Recurring revenue

Job description

We are looking for an Account Manager to join our growing Sales team and help expand our international customer base.

This role combines account management with new business development, focusing on building long-term customer relationships, onboarding Resellers and Enterprise customers, and generating consistent, recurring business.

Location: Remote, preferably within European time zones

What You’ll Do

• Manage and grow major customer accounts in collaboration with senior management.
• Identify, develop, and onboard new Enterprise customers and Resellers.
• Build strong relationships with key decision-makers across international markets.
• Focus on generating recurring, free-flow traffic rather than relying primarily on one-off deals or return traffic.
• Identify upselling and cross-selling opportunities to increase customer traffic and profitability.
• Develop new business opportunities and convert prospects into active customers.
• Work closely with internal teams to support customer requirements and business growth.
• Take ownership of account development, revenue growth, and profitability .

Requirements

• 3+ years of experience in Sales, Account Management, or Business Development.
  
• Experience in CPaaS, A2P SMS, Business Messaging.
  
• Strong communication, negotiation, and relationship-building skills.
  
• A commercial mindset with a focus on recurring revenue and profitability.
  
• A proactive approach to prospecting, customer acquisition, and account growth.
  
• Ability to work independently and manage international customer relationships.
  
• Strong ownership, follow-up, and execution skills.
  
• A remote working environment with international exposure.
  
• Competitive compensation with performance-based incentives.
  
• Opportunities to work with major customers and develop new markets.
  
• Direct collaboration with senior management.
  
• Room to grow professionally in the global Telecom and Business Messaging industry.
  
• A performance-driven environment where your contribution directly impacts your growth