Account Manager 1-3, Specialty OEM (Engine)

Knorr-Bremse; Avon (OH); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to maintain and enhance customer relationships in the heavy vehicle sector. This role involves strategic account management, requiring a strong understanding of the transportation industry and technical solutions. The successful candidate will collaborate with various stakeholders, ensuring customer satisfaction and driving business growth. With a commitment to innovation and excellence, this forward-thinking company offers a supportive work environment and opportunities for professional development. If you are passionate about the commercial vehicle industry and thrive in a customer-focused role, this position is perfect for you.

Benefits

Paid Vacation

401k Plan with Company matching

Educational Assistance Program

Wellness Program

Hybrid Work policy

On-Site Fitness Center

Health and Welfare Insurance Benefits

Qualifications

• 5+ years experience in account management in the heavy vehicle industry.
• Strong understanding of air brake systems and organizational sales procedures.

Responsibilities

• Maintain customer relationships across multiple levels and departments.
• Lead account maintenance, respond to requests, and track performance.

Skills

Technical solution-based selling

Customer relationship management

Problem-solving skills

Communication skills

Strategic thinking

Interpersonal skills

Education

Bachelor's degree

MBA

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Account Manager 1-3, Specialty OEM (Engine)

Pay Competitive

Employment type: Full-Time

Job Description

• Req#: 3062

Account Manager 1-3, Specialty OEM (Engine)

LOCATION: Avon / Ohio (US-OH), United States | BRAND: Bendix | REQUISITION ID: 3062 | JOB GRADE: 17

ON-SITE/REMOTE: Remote

Want to help shape tomorrow? At Bendix we’ve been doing it for 90 years…setting the standard with advanced dynamic solutions that drive improved commercial vehicle performance and safety. We’re part of the Knorr-Bremse Group, the global leader in braking technologies. As part of our team, you’ll collaborate with a world of talented and dedicated colleagues whose sense of purpose complements your own. You’ll find rewarding opportunities, diverse experiences, partnerships, and an unwavering commitment to ethics and integrity. Innovation is part of our DNA. Achievement drives our culture. Learn more today! www.bendix.com/careers

JOB DESCRIPTION:

Position Summary:

Maintain customer relationships at the purchasing, engineering, quality, marketing, and sales levels focused on implementing strategic and tactical customer account initiatives, while requiring minimal supervision and support.

Essential Functions:

• Lead day to day account maintenance topics, responding to price requests, change requests, tracking Quality & Delivery performance and support product launch initiatives.
• Support customer interactions that impact commercial aspects including quotes and written agreements.
• Develop interpersonal relationships with key customer contacts.
• Monitor sales order process and provide strong technical support on complex orders.
• Possess a strong understanding of clients' businesses, industry, and organizational structure.
• Establish short- and long-term sales plans using global on-line computer tools and based on interaction with Bendix CoC directors and the Account Team.
• Assist open RFQ response by working with CoC's and purchasing.

Knowledge:

• Strong knowledge of all areas in the transportation industry including Suppliers, OEMs, Fleets, Original Equipment Service (OES), independent distribution channels, etc.
• Comprehensive knowledge of organizational sales policies and procedures.
• Strong knowledge of the operation, design and application of air brake and foundation brake systems and steering systems.
• Strong knowledge of contracts and negotiation tactics.
• Strong knowledge of marketing strategies.
• Strong knowledge of computer-based programs (Word, Excel, PowerPoint).

Experience:

Account Manager 1:

• Minimum of 5 years’ experience in account management or similar experience.
• 3-5 years’ experience in heavy vehicle industry required.
• Minimum of 5 years’ experience with heavy vehicle brake systems or a minimum of 3 years brake system sales experience at a heavy vehicle OEM preferred.

Account Manager 2:

• Minimum of 8 years’ experience in account management or similar experience.
• 5 years’ experience in heavy vehicle industry required.
• Minimum of 5 years’ experience with heavy vehicle brake systems or a minimum of 3 years brake system sales experience at a heavy vehicle OEM preferred.

Account Manager 3:

• Minimum of 10 years’ experience in account management or similar experience.
• 5 years’ experience in heavy vehicle industry required.
• Minimum of 5 years’ experience with heavy vehicle brake systems or a minimum of 3 years brake system sales experience at a heavy vehicle OEM preferred.

Skills:

• Strong technical solution based selling skill set required. Must be able to address the customers technical needs.
• High technical aptitude and business acumen in the commercial vehicle industry.
• Customer first attitude, driven to build and prioritize customer relationships throughout the customer’s organization and within Bendix.
• Excellent problem-solving skills including the ability to develop creative solutions that address customer needs.
• Self-starter and strategic thinker for both short-term and long-term wins.
• Must be able to partner with customers to develop actionable and strategic plans.
• Strong interpersonal, oral, and written communication skills required.
• Strong professional presence, capable of influencing through interactions and follow-up.
• Must be capable of building and using a strong network, team player and willing to work in a matrixed organization.
• Capable of building and delivering professional presentations.
• Ability to learn quickly in a short amount of time.
• Must maintain an organized work area from a home office that allows for quick and efficient responses to the customer needs.
• Very proficient in Microsoft Word, Excel & PowerPoint a must.

Education:

• Bachelor’s degree required; Business or Engineering discipline preferred.
• MBA a plus.

Travel Requirements:

• Individual must be domiciled in the defined territory and must be located within one hour of major airport.
• Must be capable of traveling 60% of the time to customer facilities, Bendix locations, and industry events.

Position Requirements:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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What does Bendix have to offer you?
- Work/life balance that includes Paid Vacation & Holiday Paid Time Off
- 401k Plan with Company matching
- Retirement Savings Plan
- Educational Assistance Program (Tuition Reimbursement)
- Wellness Program and incentives
- Hybrid Work policy
- On-Site Fitness Center
- On-Site Cafeteria with Healthy menu options
- Health and Welfare Insurance Benefits that start on your 1st day of employment:

Company-Paid Benefits:
- Basic Life Insurance
- Basic Accidental Death and Dismemberment (AD&D) Insurance
- Short Term Disability
- Business Travel Accident Insurance
- Employee Assistance Program (EAP)

Voluntary Employee-Paid Benefits:
- Medical and Prescription insurance
- Dental insurance
- Vision insurance
- Supplemental Life Insurance Plans
- Supplemental AD&D insurance for Employee and Family
- Long Term Disability
- Accident Plan
- Critical Illness Plan
- Hospital Indemnity Plan

Bendix Commercial Vehicle Systems LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

About the company

Knorr-Bremse AG is a German manufacturer of braking systems for rail and commercial vehicles that has operated in the field for over 110 years.