Account Manager 1

MOC Products Group LLC; SeaTac (WA); On-site; USD 70,000 - 100,000; Full time

Job summary

MOC Products Group LLC is seeking an Account Manager to supply products, train customers, demonstrate offerings, and service automotive and industrial clients in Eastern Washington, Northern Idaho, and Montana.

The role requires visiting customers, processing orders, and coordinating field services while communicating effectively with internal teams. Strong organization, problem-solving, and customer-facing skills are essential.

Qualifications

• Ability to manage multiple priorities with attention to detail.
• Excellent data analysis and problem-solving skills.
• Strong communication with employees and management.

Responsibilities

• Receive and process sales orders and schedule calls to deliver orders.
• Visit current and prospective customers for in-person sales.
• Communicate invoices to the corporate office promptly.
• Perform daily vehicle inspections for safety and maintenance.
• Maintain inventory levels to service accounts and prevent back-orders.
• Document daily activities using company tools and reports.
• Address customer inquiries and resolve complaints.
• Demonstrate equipment, diagnose issues, and coordinate repairs as needed.

Skills

Independent work

Team collaboration

Attention to detail

Data analysis

Effective communication

Education

Bachelor’s degree preferred or 3–6 years related experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

FullTime SeaTac, WA, US

Salary Range: $70,000.00 To $100,000.00 Annually

Job Title: Account Manager FLSA Status: Exempt

Position Summary: The Account Manager supplies products, trains customers, demonstrates offerings, and provides service to automotive and industrial clients in Eastern Washington, Northern Idaho, and Montana.

Essential Job Functions

• Receiving and processing sales orders, scheduling calls to deliver orders, and addressing equipment requirements.
• Regularly visiting current and prospective customers to solicit in-person sales.
• Promptly communicate completed sales invoices to the corporate office.
• Performing daily inspections of the delivery vehicle to ensure compliance with maintenance and safety standards.
• Maintaining adequate inventory levels to effectively service assigned accounts and prevent back-orders.
• Reporting all daily activities using company-provided tools.
• Addressing customer inquiries and complaints.
• Demonstrating equipment, diagnosing issues, and determining whether problems are user-related or mechanical. Preparing documentation and coordinating repairs with relevant departments as necessary; conducting minor field repairs when appropriate.
• Securing management approval for all equipment installations or placements.
• Showcasing products through samples or catalogs, gathering data on new and existing customers, and facilitating training sessions on products and equipment.
• Monitoring stock and marketing materials, handling return requests, obtaining managerial approvals, and managing pickups and credit transactions efficiently.
• Assisting with sales reporting to evaluate the ROI of loaned equipment, developing action plans as needed, and investigating customer issues including payment concerns.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to work independently and as part of a team
• High level of confidentiality and integrity

Education & Experience

Bachelor’s degree from a four-year accredited college or university preferred, or three to six years of related experience and/or training; or an equivalent combination of education and experience. Familiarity with industry concepts, practices, and procedures is required. The role relies on professional judgment and experience to achieve objectives.

• Office setting
• Assisting with all projects depending on daily business needs
• Team‑oriented environment with daily interaction across departments

Knowledge, Skills, and Abilities (KSAs)

• Ability to manage multiple priorities with attention to detail
• Ability to analyze data and provide actionable insights
• Ability to communicate effectively with employees and management
• Ability to maintain confidentiality and handle sensitive information
• Ability to work independently and collaboratively

Equal Employment Opportunity Statement

MOC Products Group, LLC is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.

Disclaimer

This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required. Duties may change at any time with or without notice.