Account Manager

Gomajestic; Youngsville (LA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Job summary

A leading trade partner in Youngsville, NC is seeking an Account Manager to support customers and manage accounts to ensure seamless operations. The ideal candidate will have over 2 years of experience in sales support and a relevant degree. Responsibilities include generating quotes, maintaining customer records, and improving customer relations. This role blends sales and relationship management, focusing on driving satisfaction and long-term partnerships. A competitive benefits package is offered.

Qualifications

• 2+ years of experience in sales support, inside sales, or marketing.
• Excellent analytical, communication, and interpersonal skills.
• Strong technology skills with attention to detail.

Responsibilities

• Create and distribute quotes for customers.
• Ensure accuracy of quotes, pricing, and product requirements.
• Maintain customer records and coordinate appointments.

Skills

Sales support

Communication skills

Analytical skills

Attention to detail

Time management

Team collaboration

Education

Bachelor’s degree in Business, Marketing, Communications, or related field

Tools

Microsoft Office Suite

CRM systems

Job description

Join our team in our Youngsville, NC location! At Majestic, we are driven by a commitment to delivering certainty and being the Most Professional Trade Partner. As an Account Manager, you will play a key role in supporting our customers, managing accounts, and ensuring a seamless experience from quote to completion. This role blends sales support, customer care, and relationship management to drive satisfaction and long-term partnerships.

Key Responsibilities

• Create and distribute quotes for customers mainly renovation and small builder accounts.
• Ensure Majestic systems reflects accurate quotes, pricing, discount and product requirements.
• Create and maintain customer records, updating detailswhen contacts change or when customers request quotations or place orders.

Customer Care

• Maintain communication with customers to coordinate appointments or to obtain updated information in order to process quotes and orders in a timely manner.
• Assist with incoming calls and respond to all customer emails and inquiries in a timely manner.
• Monitor customer relations and seek to address any open issues. Track and monitor all open issues.
• Provide subject matter expertise to internal and external customers and to team members through ongoing training and coaching and assisting with handling escalated customer issues as needed.

Qualifications

• 2+ years of experience in sales support, inside sales, or marketing
• Bachelor’s degree in Business, Marketing, Communications, or related field preferred
• Excellent analytical skills
• Good communication and interpersonal skills
• Attention to detail for precise analysis of data
• Strong technology skills and proficient in Microsoft Office Suite, CRM systems and Production systems.
• Time management and multitasking skills with the ability to prioritize tasks.
• Ability to work under pressure and motivation to success in a competitive business environment.
• Ability to work with teams and collaborate to solve challenges and address opportunities

Our Core Values

Be part of a company that values teamwork, growth, and high-quality work!

• Team – We collaborate, respect differences, and succeed together
• Ownership – We take responsibility and act in the company’s best interest
• Growth – We create opportunities and think with scalability in mind
• Partnership – We build strong, lasting relationships
• Reputation – Our work reflects our commitment to excellence
• Optimize – We continuously improve efficiency and eliminate waste

• We offer a comprehensive benefits package to support you and your family:
• Medical, Dental, and Vision Insurance
• Accident & Critical Illness Coverage
• Disability and Life Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO), Paid Holidays, Flexible Time
• Employee Assistance Program (EAP)

Qualified candidates must be authorized to work in the U.S. and pass a pre-employment background check, and drug screening. We are an equal opportunity employer.