Account Manager

Endries International; Wisconsin; On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Job summary

Endries International is seeking an Account Manager to be based in Brillion, WI, with onsite work at Brillion corporate office or customer site in Ripon, WI. The role blends sales and service to manage VMI programs, review pricing, and build strong customer relationships.

You will review reports, quote parts, and ensure inventory levels are maintained while delivering parts and supporting continued revenue growth at customer sites.

Qualifications

• Customer Service experience required.
• Good analytic and organizational abilities.
• Quick learner with self-motivation.
• Excellent interpersonal and communication skills.
• Problem solving and decision making skills.
• Technical/mechanical inclination a plus.
• Occasionally lift 20–50 pounds.

Responsibilities

• Provide world class customer service.
• Review reports to maintain bin management system.
• Identify, source and quote parts and process orders.
• Review and maintain customer pricing.
• Build strong relationships with customer contacts.
• Audit inventory levels at customer facilities.
• Document events in CRM and deliver parts as needed.
• Support VMI program and grow revenue with existing customers.

Skills

Customer service

Sales support

CRM proficiency

Pricing analysis

Inventory auditing

Communication

Tools

CRM system

Microsoft Office (Outlook, Excel)

Job description

Brillion, WI
714 W Ryan St
Brillion, WI 54110, USA

Brillion, WI
714 W Ryan St
Brillion, WI 54110, USA

Endries International, Inc., a leading distributor of fasteners and other class \"c\" commodities and provider of Vendor Managed Inventory (VMI) solutions for original equipment manufacturers (OEM's) worldwide, is seeking an Account Manager in Brillion, WI and surrounding areas. This individual will be required to sit onsite at the corporate office in Brillion, WI or at the customer facility in Ripon, WI.

If you're looking for a great mix between sales and servicing customers, this might be the role for you! Spend time behind the scenes reviewing pricing, documenting key events in our CRM system, and auditing inventory levels but also get out to the customer site to build relationships and deliver and restock product.

This is a full-time position that includes benefits such as medical, dental, vision, and life insurance, generous paid time off, competitive pay, and much more.

Responsibilities:

• Provide world class customer service
• Review appropriate reports and records to ensure bin management system is properly maintained
• Identify, source and quote parts and process related customer orders
• Review and maintain customer pricing
• Build a strong working relationship with all customer contacts
• Maintain at all times a positive mental attitude to customers and fellow associates
• Audit inventory levels inside customer facilities
• Occasionally replenish inventory in customer’s facility
• Document key events and notes in Endries' CRM system
• Provide technical part information to customer utilizing internal company engineering and quality support resources
• Deliver parts as needed
• Identify and actively pursue opportunities for continued revenue growth with existing customers
• Service the customer’s VMI (Vendor Managed Inventory) program
• Improve customer relations by being pro-active and consistently involved in meeting the customer’s requirements
• Grow the business portfolio on product mix with the customer

Qualifications:

• A successful associate will be goal oriented, self-motivated and able to meet deadlines while building and maintaining strong customer relationships
• Customer Service experience
• Good analytic and organizational abilities required
• Quick learner
• Self-motivated with a strong desire to succeed
• Excellent interpersonal and communication skills, both written and verbal
• Problem solving and decision making skills
• Technical and mechanical inclination a plus
• Occasionally lift 20-40 pounds, at times up to 50 pounds
• Proficiency in Microsoft Office products with an emphasis in Outlook and Excel

Endries International isan equal opportunity employer. All qualified applicants will be considered for employment without attention to his or her race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of his or her job, as well any other legally protected class status.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.