Account Integration Specialist

Endries; Wisconsin; On-site; USD 65,000 - 90,000; Full time

Job summary

Endries International is seeking an Account Integration Specialist to support onboarding and transition of strategic customer accounts. You will lead cross-functional project activities, coordinate teams, and ensure product workflows move efficiently from planning through implementation.

This role suits someone with a strong background in fastener distribution, sourcing, purchasing, or quality, who excels in collaboration, communication, and delivering exceptional customer experiences.

Qualifications

• Bachelor's degree in Business, Supply Chain, Engineering, or related field, or equivalent experience.
• Four or more years of experience in quality, product identification, sourcing, purchasing, or fastener distribution.
• Strong knowledge of fastener products, materials, applications, and manufacturing processes.
• Experience reading and interpreting customer drawings and technical specifications.
• Proficiency using calipers, gauges, and other quality inspection equipment.
• Experience with Microsoft Office, Microsoft Teams, and Smartsheet.
• Strong knowledge of Infor CSD ERP and Product Workflow (PWF), including ENZPR and ENZQT functions.
• Excellent project management, organizational, and time management skills.

Responsibilities

• Leading and coordinating key activities within strategic account integration projects.
• Building strong partnerships with internal stakeholders to ensure successful project execution.
• Collaborating closely with Transition Managers and cross-functional teams throughout each implementation.
• Leveraging your expertise in fastener products, materials, and industry best practices to support customer requirements.
• Working with Engineering, Purchasing, Sourcing, Quality, Item Master, and other teams to develop effective product solutions.
• Managing project documentation and ensuring all activities are accurately maintained within the Product Workflow (PWF) system.
• Monitoring project milestones, task completion, and overall progress to keep projects on schedule.
• Providing timely project updates and communicating status to stakeholders.
• Auditing product workflow activities and coordinating updates throughout the transition process.
• Training team members on Product Workflow (PWF) processes and best practices.
• Troubleshooting workflow issues, resolving operational challenges, and escalating concerns when appropriate.
• Reviewing workflow stages to ensure action items are completed by project owners.
• Comparing customer drawings and product specifications to physical samples using calipers, gauges, and other quality measurement equipment to validate requirements.
• Supporting continuous improvement initiatives and other duties as assigned.

Skills

Project coordination

Cross-functional collaboration

Communication skills

Education

Bachelor's degree in Business / Supply Chain / Engineering or related field

Tools

Infor CSD ERP

Product Workflow (PWF)

ENZPR ENZQT functions

Job description

Endries International is seeking an experienced Account Integration Specialist to support the successful onboarding and transition of strategic customer accounts. In this role, you'll lead critical project activities, coordinate cross-functional teams, and ensure product workflows move efficiently from planning through implementation.

This position is ideal for someone with a strong background in fastener distribution, sourcing, purchasing, or quality who enjoys solving complex challenges, collaborating across departments, and delivering exceptional customer experiences.

What You'll Do

As an Account Integration Specialist, you'll play a key role in managing product workflow activities and supporting successful customer transition projects by:

• Leading and coordinating key activities within strategic account integration projects.
• Building strong partnerships with internal stakeholders to ensure successful project execution.
• Collaborating closely with Transition Managers and cross-functional teams throughout each implementation.
• Leveraging your expertise in fastener products, materials, and industry best practices to support customer requirements.
• Working with Engineering, Purchasing, Sourcing, Quality, Item Master, and other teams to develop effective product solutions.
• Managing project documentation and ensuring all activities are accurately maintained within the Product Workflow (PWF) system.
• Monitoring project milestones, task completion, and overall progress to keep projects on schedule.
• Providing timely project updates and communicating status to stakeholders.
• Auditing product workflow activities and coordinating updates throughout the transition process.
• Training team members on Product Workflow (PWF) processes and best practices.
• Troubleshooting workflow issues, resolving operational challenges, and escalating concerns when appropriate.
• Reviewing workflow stages to ensure action items are completed by project owners.
• Comparing customer drawings and product specifications to physical samples using calipers, gauges, and other quality measurement equipment to validate requirements.
• Supporting continuous improvement initiatives and other duties as assigned.

What We're Looking For

We're seeking someone who combines technical product knowledge with exceptional project coordination and communication skills.

Qualifications include:

• Bachelor's degree in Business, Supply Chain, Engineering, or a related field, or equivalent experience.
• Four or more years of experience in quality, product identification, sourcing, purchasing, or fastener distribution.
• Strong knowledge of fastener products, materials, applications, and manufacturing processes.
• Experience reading and interpreting customer drawings and technical specifications.
• Proficiency using calipers, gauges, and other quality inspection equipment.
• Experience with Microsoft Office, Microsoft Teams, and Smartsheet.
• Strong knowledge of Infor CSD ERP and Product Workflow (PWF), including ENZPR and ENZQT functions.
• Excellent project management, organizational, and time management skills.
• Strong communication and relationship-building abilities.
• Ability to manage multiple priorities while maintaining exceptional attention to detail.
• A customer-focused mindset with a passion for collaboration and continuous improvement.

Why Join Endries?

At Endries, you'll be part of a collaborative team that delivers innovative supply chain solutions to customers around the world. Your expertise will directly contribute to successful customer implementations, product quality, and operational excellence.

In this role, you'll have the opportunity to:

• Work alongside experienced professionals across Engineering, Supply Chain, Quality, and Operations.
• Expand your expertise in project management, product workflow, and strategic account support.
• Help shape process improvements that drive long-term customer success.

If you enjoy combining technical expertise with project leadership and thrive in a collaborative environment, we'd love to have you join our team.

The Legacy You'll Be a Part Of:

Endries International was established as a fastener distributor based out of Northeastern Wisconsin. For almost 50 years, we have worked with Original Equipment Manufacturers (OEMs) and built our business around supporting manufacturers. Today, Endries manages over 500,000 SKUs, including various fasteners and related production components.

From small privately held shops to multi-site manufacturers worldwide, Endries makes it easier for businesses of every size to focus on what they do best. Our sourcing and supply programs across North America, Europe, and Asia, combined with our fulfillment solutions, allow our customers to succeed without having to worry about the small but critical products essential to their operations.

Endries International is an equal opportunity employer. All qualified applicants will be considered for employment without attention to his or her race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of his or her job, as well any other legally protected class status.

Equal Opportunity Employer
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