Account Manager

Johns Manville; Williamstown (OH); On-site; USD 67,000 - 92,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with company match

Paid vacation and parental leave

Tuition reimbursement

Job summary

Johns Manville is seeking an Account Manager to support pricing, quoting and customer-facing activities in an assigned region. You will be the first line of contact for price requests, analyze margins and collaborate with product management to ensure competitive market pricing.

The role requires a business, finance, or marketing degree and 3+ years in customer-facing roles with pricing/quoting experience. Travel up to 15% may be required, with a strong emphasis on relationship-building and

Qualifications

• Bachelor's degree required in Business, Finance or Marketing.
• 3+ years in customer service, account management or pricing/quoting.
• Experience negotiating complex situations and communicating with customers.

Responsibilities

• Analyze price, quote and rebate requests to ensure competitive pricing.
• Process job quotes and communications for assigned territories.
• Obtain competitive information for feedback to sales and price council.
• Partner with sales, customer service and product management to deliver JM experience.
• Facilitate cross-functional meetings to meet delivery expectations.

Skills

Account management

Pricing/quoting

Negotiation

Pricing analysis

Customer service

Cross-functional collaboration

Microsoft Office

Education

Bachelor's degree in Business, Finance or Marketing

Tools

SAP

SalesForce.com

Excel

Job description

Who We AreJohns Manville is a leading manufacturer and marketer of premium-quality insulation and commercial roofing, along with glass fibers and nonwovens for commercial, industrial and residential applications. Our products are used in a wide variety of industries including building products, aerospace, automotive and transportation, filtration, commercial interiors, waterproofing and wind energy.A proud member of the Berkshire Hathaway family of companies, we serve customers in more than 80 countries around the globe. We are committed to delivering positive and powerful experiences, because we are successful only when our employees and customers thrive. We are passionate, we care about people, we perform at a superior level, and we protect others and our environments.Pay Range$66,700.00-$91,700.00 AnnualThis is the base salary pay range that an applicant can expect to make upon hire. Pay within this range will vary based upon relevant experience, skills, and education among other factors. In addition, this position is eligible for an incentive bonus.The Account Manager is to be a part of a team consisting of customer service advocates and outside sales representatives for an assigned geographical region or market. The Account Manager is responsible for providing accounts, sales support and pricing within the geographical region or market to ensure that sales, price, earnings and share objectives are achieved. The Account Manager is the first line of contact for price requests and job quotes and is responsible for the analysis and determination of price and quotes within their parameters and communicating with the appropriate stakeholders. In this role, you will work closely with product management for your assigned product group.Responsibilities:Analyze customer price, quote and rebate requests to ensure competitive market pricing while maintaining market relevance, balancing revenue, price, margin and shareManage and facilitate pricing and quoting decisions based on established price strategiesProcess job quotes and communications for assigned territoriesObtain competitive information for feedback to sales, product management and price councilPartner with sales, customer service, product management and technical service to deliver the JM experienceFacilitate and manage cross functional meetings with transportation, operations, sales and customer service to ensure customer expectations are achieved for job site deliveries.May be required to perform other related duties as assignedMinimum Qualifications:Bachelor's degree in Business, Finance or Marketing 3 years minimum working in customer service / customer facing role, account management and/or pricing/quoting roleExperience developing and maintaining relationships internally and externallyExperience working directly with customers via phone and face to face in both a proactive and reactive mannerAbility to successfully negotiate complex situationsAnalytical skills with the ability to analyze and evaluate product lines, customers and marketsAbility to analyze pricing and margin informationAbility to work independently and in a team environmentMicrosoft Office (Word, Excel (intermediate level), PowerPoint and OutlookAbility to travel up to 15%Work environment is typical of an office settingPreferred Qualifications:SAP experienceSalesForce.com experienceResults oriented with a strong sense of urgencySolid interpersonal, verbal and written communication skillsSolid problem resolution skills#LI-MA1 #LI-ONSITE #P #DPlease Keep in MindIf you do not meet 100% of these requirements, we at JM still want to hear from you. So, if you are interested in the role, we encourage you to apply so we can learn how your skills and talents can contribute to our team.BenefitsJohns Manville (JM) offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee-paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance. JM sponsors a 401(k) plan which includes a sizeable company match. JM offers paid vacation and also provides paid sick and parental leave for eligible employees.Additionally, Johns Manville provides basic life Insurance, short-term and long-term disability coverage, an employee assistance program, and business travel accident coverage. Supplemental life insurance and accidental death and dismemberment insurance are available as well. The company also offers a variety of tax saving accounts; health spending account, traditional flexible spending account, and a dependent care spending account. JM also offers a tuition reimbursement program for undergraduate and certain graduate programs.Johns Manville supports employee growth with vast educational opportunities and a company-wide mentoring program. This program pairs employees and leaders to grow skills, build stronger internal networks and strengthen the company’s succession planning process. Johns Manville also offers soft and hard skills training facilitated by internal and external presenters. Our talent management team prioritizes the holistic growth of our workforce.Diversity & InclusionJohns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities.Incumbent must be physically able to perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.