Account Manager

Bazooka Farmstar; Washington (IA); On-site; USD 50,000 - 70,000; Full time

Job summary

Bazooka Farmstar is seeking a detail-oriented Sales Administrator to manage dealer and customer accounts in a defined territory from Washington, IA. You will support the Territory Sales Manager with quotes, order entry, and timely communications to ensure on-time deliveries.

In this role you will create sales materials, manage inquiries via phone and email, and prepare weekly territory reports while maintaining accuracy and professionalism. Occasional travel may be required.

Qualifications

• Strong organizational and communication skills, both written and verbal.
• Ability to manage multiple priorities and deadlines in a high-volume environment.
• Proven track record of handling multiple tasks or accounts simultaneously without sacrificing quality.

Responsibilities

• Act as the primary contact for dealer and customer accounts (phone, email).
• Assist Territory Sales Manager with quoting, tracking, and follow-up on sales opportunities.
• Create and maintain sales materials (presentations, brochures, etc.).
• Manage order entry for the Sales Territory Manager.
• Coordinate with Shipping to ensure on-time delivery and pick-up.
• Identify efficient shipment methods, considering cost and timing.
• Manage high volume of customer inquiries across phone and email.
• Balance multiple orders, quotes, and issues while meeting deadlines.
• Adapt to shifting priorities and supply chain disruptions without compromising service.
• Resolve customer issues by investigating concerns and proposing solutions.
• Prepare weekly sales reports for the territory.
• Invoice accounts and follow up on outstanding payments.

Skills

Organizational skills

Communication skills

multitasking

Microsoft Office

Driving

Travel readiness

Education

Associate's degree or equivalent experience

Tools

HubSpot

Job description

• This role operates in a fast-paced, high-volume environment requiring the ability to manage competing priorities and deadlines simultaneously.
• Build and maintain long-term, trusted relationships with customers and dealers in a defined territory.
• Collaborate with the Sales Territory Manager to grow existing accounts and develop new business opportunities.

Location: Washington, IA, 52353

Position Overview

• This role operates in a fast-paced, high-volume environment requiring the ability to manage competing priorities and deadlines simultaneously.
• Build and maintain long-term, trusted relationships with customers and dealers in a defined territory.
• Collaborate with the Sales Territory Manager to grow existing accounts and develop new business opportunities.

Essential Job Functions

• Act as the primary contact for dealer and customer accounts (phone, email).
• Assist Territory Sales Manager with quoting, tracking, and follow-up on sales opportunities.
• Create and maintain sales materials (presentations, brochures, etc.).
• Manage order entry for the Sales Territory Manager.
• Coordinate with Shipping to ensure on-time delivery and pick-up.
• Identify efficient shipment methods, considering cost and timing.
• Manage a high volume of simultaneous customer inquiries across phone and email, prioritizing urgency while maintaining accuracy and professionalism.
• Balance multiple open orders, quotes, and customer issues concurrently while meeting deadlines and maintaining attention to detail.
• Adapt quickly to shifting priorities, supply chain disruptions, or urgent customer escalations without compromising service quality.
• Resolve customer issues by investigating concerns and proposing solutions.
• Stay informed on product updates and enhancements.
• Prepare weekly sales reports for the territory.
• Invoice accounts and follow up on outstanding payments.
• Uphold professional standards, representing the company with tact and diplomacy.
• Utilize HubSpot daily for account, quote, and lead management.
• Align with company mission, values, and safety practices.
• Perform other duties as assigned.

Requirements: Knowledge, Skills, and Abilities

• Associate's degree or 5+ years of experience in account management, customer service, or business administration.
• Excellent organizational and communication skills (written and verbal).
• Demonstrated ability to thrive in a high-pressure, deadline-driven environment.
• Proven track record of managing multiple tasks or accounts simultaneously without sacrificing quality.
• Proven ability to build strong dealer and customer relationships.
• Proficiency with Microsoft Office (Word, PowerPoint, Excel, Outlook).
• Valid driver's license and a clean driving record.
• Self-motivated, able to work independently and in teams.
• Willing to travel occasionally.