Account Manager

Legrand AV, Inc.; Vandalia (OH); On-site; USD 60,000 - 85,000; Full time

Job summary

Legrand’s Integrated AV Team in Vandalia, OH is seeking an Account Manager to support small integrators and dealers, focusing on Tier 4/5 and regional distributor accounts. You will build relationships, identify opportunities, manage pipeline in SFDC, and educate customers on Legrand AV products.

You will collaborate cross-functionally to maximize account revenues, stay current on industry trends, and contribute to ongoing product and solution training.

Qualifications

• Bachelors degree in sales, marketing, communications, business or technical field or equivalent experience.
• 1–3 years of successful sales, account management, customer service or industry experience.
• Understanding of the commercial AV industry and Legrand AV integration partners.
• Proficient in Salesforce.com and SAP.
• 1–2 years in inside sales or account management in AV/IT channel business.

Responsibilities

• Develop and maintain relationships within assigned accounts.
• Identify and convert high potential new integrators in Tier 4/5.
• Find opportunities to drive more volume and sell new products at assigned accounts.
• Delivers value proposition messaging as needed.
• Manages pipeline and keeps SFDC updated.
• Educate internal and external customers about new and existing products.
• Advise customers on types of products to purchase based on needs.
• Maintain accurate and up-to-date customer information in CRM.
• Provide reporting to sales and product management, including VOC.
• Build and strengthen relationships with key decision makers.
• Collaborate with colleagues across Legrand to drive results.
• Drive annual initiatives for assigned product sales targets.
• Upskill technical knowledge of products and solutions.
• Hand off developed accounts with greater potential to AE.

Skills

Relationship building

Communication

Problem solving

Collaboration

Resourcefulness

Planning & organization

Education

Bachelor's degree in sales/marketing/business/technical field

Tools

Salesforce

SAP

Job description

Legrand has an exciting opportunity for an Account Manager to join the Integrated AV Team in Vandalia, OH. The Account Manager is responsible for managing and supporting the long tail of small integrators and dealers. Solely focused on Tier 4/5 and regional distributor accounts (AV & IT branch locations), this team is oriented and able to work cross-functionally to maximize account revenues, will also utilize training and growth opportunities offered through Legrand to maintain an up-to-date knowledge of the Legrand AV Division products and services, current trends within the commercial audio visual industry, and job specific skill development.

• Develop and maintain relationships within assigned accounts.
• Identify and convert high potential new integrators in Tier 4/5.
• Find opportunities to drive more volume and sell new products at assigned accounts.
• Delivers value proposition messaging as needed.
• Manages pipeline and keeps SFDC updated.
• Ability to educate internal and external customers about new and existing products.
• Actively pursue new business to penetrate and grow business; confer with potential customers regarding product needs and advise customers on types of products to purchase.
• Maintain accurate and up-to-date customer information in CRM tool.
• Provide reporting to sales and product management, including Voice of Customer (VOC).
• Build and strengthen relationships with key players / decision makers.
• Effectively work and collaborate with fellow Legrand associates.
• Drive annual initiatives for assigned product sales targets.
• Upskill technical baseline product and solution knowledge.
• Collaborate internally with AE to hand off developed accounts with greater potential.
• Demonstrate our core values of Customer, People, Integrity, Teamwork, Continuous Learning & Improvement, and Empowerment & Accountability.

Minimum Education/Experience Required:

• Bachelor's Degree in sales, marketing, communications, business or technical field or equivalent experience.
• 1-3 years of successful sales, account management, customer service and or industry related experience.

Preferred Qualifications:

• An understanding of the commercial AV industry and Legrand AV integration partners.
• Proficient in the use of Salesforce.com and SAP.
• 1-2 years in an inside sales or account management role with an AV/IT technology channel related business.

Skills/Competencies:

• Relationship Building: Engages and establishes trust/credibility with key stakeholders across integrator Organization.
• Communication Skills: Articulates product / solution value proposition to integrators & alignment to end-user needs.
• Problem Solving: Able to address customer problems and route to appropriate resources.
• Outstanding collaboration and interpersonal skills; professional presence and behavior with ability to handle confidential information.
• High degree of resourcefulness * Outstanding listening, comprehension and clear, concise and grammatically sound oral and written communication skills.
• Excellent planning and organizational skills with the ability to effectively manage several projects at one time while providing high attention to details and excellent follow-through skills.

Working Conditions/Physical Demands:

• While performing the duties of this job, the employee is regularly required (for the majority of the working day) to sit and make coordinated movements of the fingers for data entry on a keyboard.
• Requires in office presence with a minimum of 3 days per week.
• General office environment.
• Long-distance or air travel as needed - not to exceed 10% travel.

Legrand is the global specialist in electrical and digital building infrastructures. Its comprehensive offering of solutions for residential, commercial, and datacenter markets makes it a benchmark for customers worldwide.

Legrand's Integrated AV division delivers integrated and connected technology solutions that simplify how people communicate, collaborate, and engage. By uniting the industry's most comprehensive portfolio of audiovisual technologies, infrastructure, intelligent management platforms, and professional services, we help organizations create seamless, scalable experiences that meet today's needs and evolve for the future.

Legrand, North & Central America offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company's incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit legrand.us.