Account Manager

Amplemarket; United States; Remote; USD 70,000 - 120,000; Full time

Benefits offered by this job

Annual company trip

Job summary

Amplemarket is seeking an Account Manager to grow and manage a portfolio of customers, build strong relationships, and drive revenue expansion. You will work closely with customers to understand their needs and develop long-term partnerships that maximize value from Amplemarket.

You will drive revenue growth within accounts by identifying upsell and cross-sell opportunities, develop strategic account plans, and collaborate with Customer Success, Sales, and product teams to ensure a seamless

Qualifications

• 3+ years of experience in account management, sales, or similar commercial role in SaaS
• Proven track record of driving revenue growth through upselling and cross-selling
• Strong relationship-building and communication skills across senior stakeholders
• Commercial acumen and a consultative approach to identifying opportunities and closing expansion deals
• Strong organizational and analytical skills to manage multiple accounts remotely

Responsibilities

• Own and grow a portfolio of customer accounts with key stakeholders
• Drive revenue growth within accounts by upselling and cross-selling
• Develop account plans to identify growth opportunities and maximize potential
• Build and maintain relationships with senior decision-makers
• Identify opportunities to expand product adoption by understanding workflows and evolving needs
• Manage commercial conversations including pricing, expansions, and renewals
• Monitor account engagement to identify risks and drive retention
• Collaborate with Customer Success, Sales, and other internal teams
• Track and report on revenue growth, expansion pipeline, and performance
• Contribute to process improvements based on customer insights

Skills

Account management

SaaS sales

Upselling

Cross-selling

Relationship building

Communication skills

Tools

CRM software

Job description

Amplemarket's premise is that a lot of the playbooks used by B2B sales teams that worked 5 years ago don't cut it anymore.

In today's environment, sales teams need to have a tremendous amount of information about their prospects to decide when is the best moment and channel to reach out in the most relevant way. You can't do this with 5 different data/sales enablement point solutions that don't share the same data schema and barely communicate with each other. Amplemarket is the all-in-one compound solution that enables this.

Our AI-powered sales platform helps B2B companies generate more opportunities thanks to our advanced lead generation engine, hyper-personalized sequencing, omnichannel outreach, and AI-powered smart actions. We are backed by Y Combinator, and we are powering the sales teams at some of the fastest-growing companies in the world like Deel, Moveworks, H1 and Vanta.

As an Account Manager, you will be responsible for growing and managing a portfolio of Amplemarket customers, building strong relationships, and driving revenue expansion.

You will work closely with customers to understand their needs, identify opportunities to help them get more value from Amplemarket, and develop long-term partnerships that drive mutual success.

You will:

• Own and grow a portfolio of customer accounts, building strong relationships with key stakeholders and understanding their business goals and priorities
• Drive revenue growth within your accounts by identifying and closing upsell and cross-sell opportunities
• Develop account plans to identify growth opportunities, strengthen customer relationships, and maximize account potential
• Build and maintain relationships with key decision-makers, including senior stakeholders, to understand their needs and position Amplemarket as a strategic partner
• Identify opportunities to expand product adoption by understanding customer workflows, challenges, and evolving business needs
• Manage commercial conversations and negotiations, including pricing, contract expansions, and renewals where applicable
• Monitor account performance and engagement to identify risks, uncover opportunities, and take proactive steps to drive growth and retention
• Collaborate closely with Customer Success, Sales, and other internal teams to ensure a consistent customer experience and align on account strategies
• Track and report on key account metrics, including revenue growth, expansion pipeline, and account performance
• Contribute to process improvements by sharing customer insights and helping refine account management workflows and best practices

Who we’re looking for:

• 3+ years of experience in account management, sales, or a similar commercial role, preferably in a SaaS environment
• A proven track record of driving revenue growth through upselling, cross-selling, and account development
• Strong relationship-building and communication skills, with the ability to engage stakeholders at all levels
• Commercial acumen and a consultative approach, with the ability to identify opportunities, negotiate, and close expansion deals
• Strong organizational and analytical skills, with the ability to manage multiple accounts and prioritize opportunities in a remote-first environment
• Ability to thrive in a remote-first environment and collaborate effectively with multiple internal teams
• High ownership, strong urgency, and the ability to operate well in a fast-moving environment

A little more about Amplemarket:

• We are a post-Series A start-up
• We are backed by YCombinator
• Fast growing startup with product market fit
• Annual Company Trip in a secret location
• and more!

Amplemarket is committed to creating an inclusive employee experience for all.

Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that what truly matters is how your skills, knowledge and personality fit our company. So bring your best professional version of yourself,