Account Manager

Joko; United States; Hybrid; USD 67,000 - 101,000; Full time

Benefits offered by this job

Equity for everyone

AI learning half-day weekly

Yearly offsite

Coworking budget

Job summary

Joko is seeking an Account Manager in Madrid to lead the launch and growth of our Spain merchant portfolio. You will sign and onboard merchants, build local partnerships, and work with cross‑functional teams to translate market needs into revenue growth.

Fluency in Spanish and English is required, and you will travel to meet partners and participate in industry events as we scale in Europe. Join a fast-growing team shaping the future of shopping.

Qualifications

• Degree in business, marketing, or equivalent.
• At least five years in account management or related field.
• Fluent in Spanish and English (written & spoken).
• Based in Madrid or able to work there.

Responsibilities

• Own the market's first euros of revenue and scale from zero to millions.
• Build Spain merchant portfolio: sign and onboard high-potential merchants.
• Develop Joko's presence among brands, affiliate platforms, agencies, and events.
• Grow partnerships: negotiate commissions, campaigns, boosts, and exclusive offers.
• Collaborate with Marketing to define plans that put partners in front of the right audience.
• Drive performance through end-to-end operational excellence and reporting.
• Set up local commercial foundations and playbooks to launch and scale the business.
• Act as the bridge between Spanish partners and Joko’s central teams to implement improvements.

Skills

Account management

Strategic partnerships

Business development

Negotiation

Travel willingness

Education

Degree in business/marketing

Job description

Описание: At Joko, our mission is to we help consumers save time and money when shopping online or in-store. Founded in Paris, Joko is a tech company and certified B Corp with over 120 talents across Paris, Barcelona, and New York (and beyond). More than 7 million users already save money every day at 10,000+ merchants with Joko. From cashback and automatic coupons to price alerts, we've kept expanding our products to make shopping smarter. Today, Joko is an AI shopping app: with Juno, our shopping assistant, users can find the right product at the best price in only a few seconds, with recommendations that get sharper the more they use it. Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US. It’s still day 1, come build the future of shopping with us!

Our International Expansion team As the driving force that will make Joko a globally successful company, the International Expansion team embodies boundless ambition. The team is responsible for designing the strategy that will take Joko to multiple countries and for coordinating all teams so we deliver fast and efficiently. The International Expansion team reports to Xavier, our CEO. It is made of a central team and local country teams. The central team is composed of the Head of International Expansion, an International Expansion Manager, and an International Expansion Intern. Together, they build the playbooks, foundations, and operating model that enable Joko to launch and scale successfully across markets. Local country teams are led by a Country Launcher and bring deep local expertise across the key functions needed to launch and grow Joko in-market. Our mission is to turn Joko into a globally used product. After the US, we are preparing the next chapter of our expansion with Spain as our next country launch.

Задачи

• As Joko’s first Account Manager in Spain, you will own the market’s first euros of revenue and take the business from zero to millions. Reporting to the Country Launcher, you will be backed by our experienced Online Business team. With Joko’s success in France and growing momentum in the US behind you, you will build our merchant business in Spain from the ground up.
• Build Joko’s Spanish portfolio and local network: Prioritize, sign, and onboard high-potential merchants, both directly and through affiliate networks.
• Develop Joko's presence among brands, affiliate platforms, agencies, and attend industry events that establish Joko as a trusted partner in Spain.
• Grow strong partnerships and drive partner performance: Build trusted relationships with merchants, negotiate commissions, campaign budgets, boosts, and exclusive offers, and turn merchant objectives into data-backed proposals.
• Work closely with Marketing to define communication plans that put our partners in front of the right audience.
• Drive performance through end-to-end operational excellence: Monitor revenue, conversion, tracking, and campaign results; identify growth opportunities and take ownership of improving conversion through the whole funnel.
• Build the local commercial foundations: Adapt Joko's merchant approach to Spain and set up the playbookneeded to launch and scale the business, from processes to reporting to tooling.
• Work cross-functionally to deliver the Spanish market launch: Act as the link between Spanish partners and Joko’s central teams, working with Product, Engineering, Data, Customer Care, and Operations to turn local market needs into concrete improvements across merchant onboarding, offer setup, tracking, reporting, and the user experience.

Who we're looking for

• Experience: You have a degree in business, marketing, or an equivalent track record and you have at least five years of experience in Account Management, strategic partnerships, business development, or a related commercial role, ideally in tech, e-commerce, retail, or advertising.
• Location and languages: You are based in Madrid. You have native-level proficiency in Spanish and you are fluent in English, both written and spoken.
• Commercial and relationship skills: You have a strong track record of growing accounts and closing negotiations. You genuinely enjoy being on the ground: meeting partners in person, attending industry events, growing your network, and making partners feel valued while turning strong relationships into measurable growth.
• Entrepreneurial ownership: You are energized by building things from the ground up with a high level of autonomy. You take initiative, solve problems pragmatically, and adapt quickly as you learn what works.
• Analytical and operational rigor: You use data to identify growth opportunities and make compelling recommendations. You can manage a portfolio, pipeline, and multiple campaigns with strong organization and follow-through.
• Communication and collaboration: You communicate clearly and persuasively in commercial discussions and work effectively with cross-functional teams.

Условия

• Flexible remote : If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget.
• Work from anywhere : Want to spend a month in Italy while working? You can work from most countries in the world for up to 3 months per year.
• Top-market compensation
• Equity for everyone with the chance to own a piece of what you build
• Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills
• Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings
• Contribution to your ClassPass subscription
• 8-week leave paid 100% for the second parent …and much more, check the full list here!

Our hiring process

• Intro call: Quick screening with the Hiring Manager or the Talent team.
• Step 1 - Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you'd join, or colleagues from other teams).
• Step 2 - Role-specific assessments For non-engineering roles: A take-home case study followed by a 45-min interview. We assess both your output and how you think in real time. The exercise will be relevant to your role (e.g. analysis, strategy, or process design). For engineering roles: A 90-min live technical interview on CoderPad covering code understanding, review, system design, and product thinking (with AI serving as a collaboration tool).
• Step 3 - Leadership interview (45 min): Conversation with a SteerCo member and a Founder.
• References: Up to 3 calls with former colleagues or managers.

You may also be invited for coffee with team members to get a feel for our culture.