Account Manager

24 Seven Talent; United States; On-site; USD 120,000 - 190,000; Full time

Job summary

24 Seven Talent is seeking an experienced Account Manager to lead a portfolio of key client relationships in a remote-first setting. You will own revenue targets, drive onboarding and renewals, and partner with cross-functional teams to deliver high-quality creative and digital solutions.

The role emphasizes strategic client leadership, proactive communication, and the ability to forecast revenue and identify growth opportunities across a $4M portfolio.

Qualifications

• 7+ years of account management or client services experience in a creative/digital agency.
• Experience owning client relationships with retention, renewals, and revenue growth.
• Strong understanding of creative and digital delivery.
• Confidence building relationships with senior stakeholders and leading business conversations.
• Collaborative, proactive communication and problem solving with clients.

Responsibilities

• Lead strategic relationships across a portfolio of client accounts.
• Drive onboarding, retention, renewals, and account expansion.
• Run monthly check-ins, quarterly business reviews, and proactive client conversations.
• Develop accurate revenue forecasts and identify growth opportunities.
• Partner with Project Managers, Creative Leads, and Business Development to deliver a seamless client experience.
• Surface risks, feedback, and opportunities early to keep accounts healthy and moving forward.
• Support account planning, resourcing conversations, and continuous improvement across the client experience.

Skills

Account management

Client relationships

Strategic thinking

Communication

Cross-functional collaboration

Forecasting

Stakeholder leadership

Tools

Asana

Monday.com

Workfront

Job description

Join a remote-first creative and digital services team supporting ambitious brands and fast-growing businesses. This is an opportunity to lead strategic client relationships, drive account health, and turn strong partnerships into sustained growth.

As an Account Manager, you will own a portfolio of key accounts totaling approximately $4M in annual revenue. You’ll serve as a trusted advisor to senior stakeholders, connecting business goals with high-quality creative and digital solutions.

What You’ll Do

• Lead strategic relationships across a portfolio of client accounts.
• Drive onboarding, retention, renewals, and account expansion.
• Run monthly check-ins, quarterly business reviews, and proactive client conversations.
• Develop accurate revenue forecasts and identify growth opportunities.
• Partner with Project Managers, Creative Leads, and Business Development to deliver a seamless client experience.
• Surface risks, feedback, and opportunities early to keep accounts healthy and moving forward.
• Support account planning, resourcing conversations, and continuous improvement across the client experience.

What Success Looks Like

• Clients see you as a trusted, long-term partner.
• Accounts retain, renew, and grow.
• Forecasts are accurate and opportunities are identified proactively.
• Internal teams have the context they need to deliver exceptional work.

What You Bring

• 7+ years of account management or client services experience in a creative, design, marketing, or digital agency environment.
• Experience owning client relationships with responsibility for retention, renewals, and revenue growth.
• Strong understanding of creative and digital delivery.
• Confidence building relationships with senior stakeholders and leading business conversations.
• A collaborative, proactive approach to communication, problem-solving, and client partnership.
• Experience with platforms such as Asana, Monday.com, Workfront, or similar is a plus.

This role is ideal for someone who enjoys building meaningful client partnerships, thinking strategically, and helping teams deliver work that creates real business impact.