Account Manager

Dentsu Aegis Network Ltd.; Town of Texas (WI); Remote; USD 60,000 - 90,000; Full time

Job summary

A leading company in digital marketing seeks a professional to manage the daily operations of email, SMS, and mobile push delivery. This role focuses on client satisfaction, quality deliverables, and process improvement, requiring excellent account management and communication skills.

Responsibilities

• Responsible for day-to-day execution of marketing strategies.
• Maintains client satisfaction through exceptional service.
• Coordinates internal and external client meetings.

Skills

Interpersonal skills

Account management

Communication

Job description

The purpose of this role is to drive the day to day operations of email/SMS/mobile push services delivery. The role ensures our email/SMS/mobile push services teams are organised and well positioned to deliver for our clients. The role engages directly with our clients, but also other teams, and communication is a key.

Job Description:

Key responsibilities:
• Is responsible for the day-to-day execution of our clients' marketing strategies
• Ensures timeliness and quality of client deliverables including - campaign counts, reports, change requests, presentations and proposals
• Is a key point person for deliverables for both the internal team as well as with clients for tactical delivery or account status
• Identifies areas of opportunity to improve existing processes
• Maintains client satisfaction by ensuring exceptional service and creating value for clients leveraging strong account management and interpersonal skill
• Ensures the quality of client deliverables from the email/SMS/mobile push capability
• Coordinates and manages internal and external client meetings; responsible for daily communication with key client contacts

Location:

USA – Remote – Texas – Central Time

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color , national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to [e-mail] by clicking on the link to let usknow the nature of your accommodation request and your contact information. We are here to support you.

Can’t find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities.

For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact.

Be a force for good . Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet.

Dream loud . In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future.

Team without limits . We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.