Account Manager

Rent-A-Center; Town of Massena (NY); Vor Ort; USD 22.000 - 25.000; Vollzeit

Benefits dieser Stelle

Weekly pay

Paid time off

Zusammenfassung

Rent-A-Center in New York is seeking an Account Manager who delivers exceptional customer service while managing rental accounts and growing sales. This full-time role involves driving payments, coordinating deliveries and pickups, and maintaining showroom standards with a focus on safety and reliability.

You will build lasting customer relationships, execute early-stage collections, and support store operations through hands-on service in-store and in customers’ homes.

Qualifikationen

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Aufgaben

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Kenntnisse

Strong communication

Customer service

Driver's license

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Ready to do your best work?

Interested in a minimum starting hourly rate of $16.00 per hour - $17.85 per hour ?

Why should I apply in just a few clicks?

Position Summary

If you’re looking for a career with unmatched earning potential you’ve come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position.This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values.

Key Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Qualifications

• High school diploma or equivalent
• At least 18 years of age
• Valid driver’s license with good driving record
• Strong communication and customer service skills

Physical Requirements

• Ability to lift and move heavy merchandise
• Ability to drive a box truck
• Standing and driving for extended periods of time

Schedule & Work Environment

• Full-time, Monday–Saturday
• Sundays off plus one weekday off
• Physically active role requiring lifting, bending, and standing

Benefits

• Rapid growth and advancement opportunities
• Weekly pay
• Paid time off