Account Manager

PLP Group; Town of Belgium (WI); Hybrid; EUR 45,000 - 70,000; Full time

Benefits offered by this job

Work from anywhere

Stock options

Unlimited contract

Alan insurance

Team & social events

Job summary

Otamiser is hiring to manage a portfolio of short-term rental managers and hotels, owning the client relationship from onboarding to quarterly reviews. You will translate what the AI algorithm did into concrete actions that increase bookings and optimize pricing while maintaining strong client communications.

We value outcomes over function: your edge is judgment, taste, and relationships. Fluency in Dutch and/or English helps, and extra languages are a real advantage as we serve 30+ countries.

Qualifications

• 1–3 years in revenue management, hospitality, or account management with tangible results.
• Ability to translate algorithmic outputs into client-focused actions and business impact.
• Strong communication skills and ability to present to clients who are not analysts.

Responsibilities

• Own a portfolio of clients end to end as the single point of contact.
• Onboard clients, conduct weekly check-ins and quarterly reviews, manage difficult conversations.
• Translate AI-driven insights into actions that increase bookings and revenue for clients.
• Build and share scalable processes to monitor performance and automate routine checks.

Skills

Revenue management

Account management

Data analysis

Communication

Hospitality industry knowledge

Job description

About us

Otamiser is an AI-native revenue management company. We built the first ranking management solution: an in-house algorithm that decides where a listing shows up on Booking.com and Airbnb, then prices it against that position instead of against yesterday's calendar. Most revenue tools start from 'what should the rate be?' We start from 'is this listing even being seen?' That question turns into 24% more revenue for our clients. We run it across 25k+ listings, in 30+ countries, with a team of 50+ across three continents.

The role

This is not a back-office pricing job. You own a portfolio of clients — short-term rental managers or hotels — end to end. You are the person they call, and you are the person who moves their numbers. Both halves matter. Being liked without lifting RevPAR is a nice relationship that churns in twelve months. Lifting RevPAR without ever picking up the phone means nobody knows you did it. You do both. We hire for outcomes, not functions. Yours is simple to state and hard to do: your clients grow, and they stay.

What you own

The relationship. You're the single point of contact for your accounts. Onboarding, weekly check-ins, quarterly reviews, the awkward conversations when a month goes sideways. You translate what the algorithm did into what the owner actually cares about: more bookings, at better rates, with less work. The numbers. Occupancy, ADR, RevPAR, rank. You set the strategy per property, you adjust it when the market moves, and you can explain every decision back to a signal. No gut calls, no vibes. The system. When you find yourself doing the same manual check for the fifth time, you don't grind through it a sixth. You build the AI workflow that does it, and you share it with the team. Everyone here is expected to redesign how they work; not once, but regularly.

What we're looking for

1–3 years in revenue management, hospitality, or account management — with real numbers you can point to. We care about what you moved, not where you studied. You're comfortable in the data. You can hold a room. You'll present performance to owners who are sceptical, busy, and not analysts. Clarity beats sophistication. Communicative strong. You posses the skills to lead a meeting You use AI with clear eyes. Enthusiasm, not hype. You know it handles routine work better than you do, and that your edge is judgment, taste and relationships. You're organised without being told to be. A portfolio of clients means competing priorities every single week. Nobody will chase you. Dutch and/or English, fluent. Extra languages are a real advantage — our clients are in 30+ countries. 'Just do it' mentality. We ship, we adapt, we move fast, because every day a fix waits is revenue left on the table.

What we offer

• Work from anywhere. Office in Belgium, fully remote, or somewhere with better weather. Your call.
• Unlimited employment contract with a competitive salary package.
• Flexible hours. We focus on productivity and results, not the clock.
• Stock options. Eligible team members get a real stake in what we're building.
• Alan insurance.
• Team & social events. Daily team lunches in Belgium, bi-weekly dinners, afterworks and teambuildings, plus monthly virtual activities so remote colleagues are always part of it.
• The right infrastructure. The tools and equipment you need to do your job without headaches or drama.
• Room to grow. In a company this size, the job description is never finished.