Account Manager

Fortrex; Texas; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Basic Life Insurance

Short-term Disability

Long-term Disability

Retirement Plan

Paid Holidays

Paid Vacation

Employee Assistance Program (EAP)

Training & Development Opportunities

Job summary

Fortrex is seeking an Account Manager to effectively manage existing customer accounts and generate new business within a designated region. This role will require travel to customer facilities and collaboration with FDA/USDA-regulated sites, delivering Safe Foods solutions and written service reports.

You will identify customer needs, present solutions, train customers on SOPs, and monitor sales performance against budgets while pursuing growth opportunities in the assigned territory.

Qualifications

• 2 years of technical and/or field sales experience, Account Management in B2B/Manufacturing or related field experience.
• Proficient computer skills associated with Microsoft Office and basic skills required to learn new programs.
• Strong interpersonal and communication skills.
• Comfortable working independently and as a team when the need should arise.

Responsibilities

• Establish strategic and joint partnerships within your accounts.
• Identify customer needs and pain points, then work internally to apply the applicable Safe Foods solutions to create value-added benefits for the customer.
• Give sales presentations, perform application training, troubleshoot equipment, and train customers on the correct SOP for their processes.
• Monitor customer sales performance against budget and financial expectations and be prepared to offer insight as to the increase and/or decrease of sales in assigned territory.
• Other duties as assigned.

Skills

Sales experience

Communication skills

Driver's license

Microsoft Office

Education

GED

Bachelor's degree

Tools

Microsoft Office

Job description

Summary

Position Summary

WHO YOU ARE:

Are you driven by results and strive to serve our customers with passion? Do you enjoy working to achieve sales goals along with developing partnerships with our customers? If so, then the Account Manager may be the position for you!

Who We Are

• Leader in food safety solutions for both contract sanitation and chemistry in the food processing industry.
• Over 10,000 dedicated team members across North America.
• Corporate headquarters in Atlanta, GA with team members working in over 250 plants throughout North America.
• Over 50+ years of experience in creating long-lasting partnerships.

Our Mission

We protect the food supply by eliminating risks so families everywhere can eat without fear.

• Protect What Matters: We are in service of safety at every step, ensuring the health of everyone is central to all we do – from plant team members to consumers.
• Deliver On Our Promises: We speak honestly and are dedicated to doing the right thing by upholding ethical standards and following through on our commitments to our teams, our customers, and our business.
• Win as a Team: We believe in the power of collaboration, uniting our diverse strengths while working hand-in-hand with our team members and customers to unlock potential and achieve stronger results together.
• Advance a Safer Future: We are committed to innovating more effective, sustainable, and cost-efficient food safety solutions to develop a safer world for all.

Job Description

The Account Manager will effectively manage existing customer accounts and the generation of new accounts within their designated region. This role requires working within FDA and USDA food processing and manufacturing facilities and being available during various production shifts to meet customer needs. The manager will provide and keep track of written service reports and generate new leads and profitable business opportunities through collaboration with both external and internal business partners, converting prospects into clients through diligent follow-up by phone, email, and personal visits. Job duties include:

• Establish strategic and joint partnerships within your accounts.
• Identify customer needs and pain points, then work internally to apply the applicable Safe Foods solutions to create value-added benefits for the customer.
• Give sales presentations, perform application training, troubleshoot equipment, and train customers on the correct SOP for their processes.
• Monitor customer sales performance against budget and financial expectations and be prepared to offer insight as to the increase and/or decrease of sales in assigned territory.
• Other duties as assigned.

Your Must Haves

• Must be 18 years of age or older.
• Possess a valid and active driver’s license.
• High School Graduate or General Education Degree (“GED”).
• 2 years of technical and/or field sales experience, Account Management in B2B/Manufacturing or related field experience, or 2 years of internal company experience.
• Proficient computer skills associated with Microsoft Office and basic skills required to learn new programs.
• Strong interpersonal and communication skills.
• Comfortable working independently and as a team when the need should arise.

What We Prefer You Have

• Experience in food production, food manufacturing, sanitation or chemical industry.
• Bachelor's Degree in related field.

Our Environment

This position is based at a combination of your in-home office and customer facilities within your assigned geographical area. While traveling or on customer visits, exposure to wet, hot, cold, various shifts, requiring Personal Protective Equipment (PPE).

Frequently (role requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day))

Stand, climb stairs, walk, sit, reach outward, squat/kneel, bend. Lift/Carry 11-50 lbs & push/pull 13-40 lbs.

Constant (role requires this activity more than 66% of the time (5.5+ hrs/day))

Use of fingers and hands. Lift/Carry 10 lbs or less & push/pull 12 lbs or less.

Occasional (role requires this activity up to 33% of the time (0 - 2.5+ hrs/day))

Climb & crawl. Lift/Carry 51+ lbs & push/pull 41-100 lbs.

What We Offer

• Medical, Dental, & Vision Insurance
• Basic Life Insurance
• Short-term Disability
• Long-term Disability
• Retirement Plan
• Paid Holidays (Varies by Location)
• Paid Vacation
• Employee Assistance Program ("EAP")
• Training & Development Opportunities

EEO DISCLAIMER

Fortrex and Safe Foods, a division of Fortrex, are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. Fortrex and Safe Foods are committed to complying with the laws protecting qualified individuals with disabilities.

Fortrex and Safe Foods will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position.