Account Manager

UMI Stone/Opustone; Stratford (CT); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Long-Term Disability

FSA

Job summary

Construction Resources is seeking an Account Manager to maintain and expand relationships with assigned account base customers, aiming to maximize sales and CR market penetration within the assigned area.

The role involves representing the full range of products, leading account planning, and ensuring customer needs are met by the company. Travel 50% regionally is required.

Qualifications

• Bachelor’s degree or proven track record of at least 10 years-experience in sales and marketing is required.
• Prefer knowledge and experience in the building material industry.
• Hunter mentality with ability to develop strategic plans.
• Excellent verbal and written communication skills.

Responsibilities

• Establishes productive, professional relationships with key personnel in assigned customer accounts.
• Coordinates involvement of company personnel to meet account objectives.
• Meets targets for profitable sales volume and strategic objectives.
• Leads a joint account planning process with mutual performance objectives and milestones.
• Assesses and validates customer needs on an ongoing basis.
• Develops a sales action plan to service high-growth accounts and generate leads.
• Participates with local professional organizations linked with CR tactics and strategies.
• Promotes CR products in showrooms and accounts to create demand.
• Leads solution development addressing customer needs with necessary team involvement.

Skills

Hunter mentality

Verbal communication

Written communication

Education

Bachelor’s Degree or 10+ years experience in sales/marketing

Job description

POSITION OVERVIEW
The Account Manager maintains and expands relationships with assigned account base customers, with intentions to maximize sales/profit for every account and most importantly to expand CR market penetration within the assigned area.

The Account Manager represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company.

This position will be required to build and sustain productive relationships and partnerships with current customers and prospects to grow sales and to expand CR penetration with Designers, Architects and Builders’ segments.

JOB RESPONSIBILITIES:

• Establishes productive, professional relationships with key personnel in assigned customer accounts.
• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
• Proactively leads a joint company account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
• Develops a sales action plan to service accounts with high growth potential, collect strategic “intel”, and develop leads from existing account base to better infiltrate designers, architects, and builder’s as potential customers.
• Participates actively with local professional organizations linked with CR's tactics and strategies.
• Creates and executes specific plan to introduce and implement CR products in showrooms, K & B accounts to create demand within the market. Expand Pompeii brand penetration assigning more displays to qualified customers/locations.
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.

ACCOUNTABILITIES AND PERFORMANCE MEASURES:

• Meets assigned expectations for profitability.
• Achieves customer objectives defined by company management.
• Completes customer account plans that meet company standards.
• Closely coordinates company executive involvement with customer management.
• Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution
• Meets quarterly target expectations as far as CR- Display program once posted
• Visits every customer, withdisplays at least once per month, with mandatory report visits via email to Director of Sales.
• Strategizes, organizes assigned territory/region and plan sales calls weekly.
• Develops an action plan to approach designers, architects and builders, once fabricator leads are found during weekly visits.
• Promotes and executes product knowledge (PKs) at customer’s location and if possible, invite customers to visit one of CR's branches.
• Actively participates and leverages branch events as ways to increase sales.

REQUIREMENTS/EDUCATION AND EXPERIENCE:

• Bachelor’s Degree or proven track record of at least 10 years-experience in sales and marketing is required.
• Prefer knowledge and experience in the building material industry, in some capacity.
• Have the ability to develop a comprehensive understanding of CR's competitors, including their capabilities, past competitive history, and can assist in developing a plan to beat them!
• Must be detail-oriented and highly organized with a hunter mentality in the approach to developing and executing strategic plans.
• Must have the skills to discover, create, and develop new opportunities.
• Requires excellent verbal communication and writing skills, but more importantly the desire, ability, and competitiveness to succeed.
• Minimum 50% Travel on a regional basis to cover territory.

PERSONAL ATTRIBUTES:

• Critical Thinking – Adaptable, Flexible, Problem Solving, Desire to Learn
• Work Ethic – Drive or Will to Learn, Multi-tasking, Organization, Time management & Efficiency, Strategic Planning, Results Oriented

Connecticut Pay Transparency

$65,000 - $80,000 USD

BENEFITS
Medical
Dental
Vision
Employer Paid Basic Employee Life and AD&D Insurance
Employer Paid Long Term Disability
Flexible Spending Accounts
VoluntaryShort-Term Disability
Voluntary Life and AD&D Insurance
Voluntary AccidentInsurance
Voluntary Critical IllnessInsurance

EEO
At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time position that requires overtime as business needs dictate.

OTHER DUTIES
Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.