Account Manager

adm Group; Stamford (CT); Hybrid; USD 60,000 - 70,000; Full time

Job summary

A leading company in marketing services is seeking an Account Manager to oversee client accounts and ensure successful project delivery. The role combines client relationship management with project oversight in a hybrid work environment. Ideal candidates will have strong project management skills and experience in promotional product marketing.

Benefits

Generous PTO

Professional development opportunities

Employee reward and recognition programs

Qualifications

• Minimum 3 years of experience in a print or promotional product agency.
• Strong background in managing client accounts and project execution.
• Excellent communication and detail-oriented.

Responsibilities

• Manage end-to-end process for client sales and deliverables.
• Build and maintain trusted partnerships with clients.
• Coordinate with internal teams and external partners.

Skills

Project Management

Client Relationship Management

Collaboration

Communication

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Job description

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This range is provided by adm Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00/yr - $70,000.00/yr

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Talent Acquisition Manager I Head of Talent | Recruitment Business Manager

As an Account Manager, you will lead the day-to-day management of client accounts, ensuring the smooth execution of marketing initiatives and the successful delivery of end-to-end point-of-sale (POS) project delivery. This includes the sourcing and development of print and promotional products. The role blends client relationship management, strategic project oversight, and financial acumen to drive business growth and deliver exceptional service. You will work closely with clients, vendors, and internal teams—delivering and presenting creative solutions that align with both client goals and adm’s commercial objectives.

Key Responsibilities:

Client Relationship Management

• Act as primary point of contact for all client-related matters, building and maintaining trusted partnerships.
• Deliver best-in-class service by understanding client brands, objectives, and industry dynamics to develop strategies and solutions that drive business growth.
• Drive client sales and profitability by developing value-driven solutions and ensuring cost control

Project Coordination and Execution

• Manage the end-to-end sale process for the client - from initial briefs and quoting to proof approvals, quality standards, and final delivery of all items.
• Create accurate quotes, quality samples, and artwork proposals; follow up to secure approvals and convert proposals into orders.
• Create and manage project plans, timelines, and budgets, identifying resource requirements while mitigating risks and ensuring deliverables stay on track.
• Maintain proactive client communicate and address any concerns or challenges within agreed SLAs.
• Collaborate across internal teams and external partners to meet all deadlines.
• Support adm’s sustainability objectives by delivering projects that align with environmental performance metrics (e.g., GHG emissions, recyclability, water usage).

Brief Development and Review:

• Translate client objectives into clear, actionable briefs for internal teams and vendors.
• Review creative concepts and physical samples to ensure brand and project alignment.
• Lead in-person sample reviews and provide thoughtful critique and recommendations.

Campaign Performance Monitoring and Reporting:

• Track and analyze campaign performance, providing regular updates to client and leadership.
• Use data insights to make recommendations for ongoing improvements and future campaign planning.
• Deliver timely reports and updates to internal leadership and clients, including forecasts and financial reviews.

Skills, Knowledge and Expertise:

• 3+ years of experience in a print, promotional product, or procurement outsourcing agency, servicing CPG/retail client brand teams. (Wine & Spirits or Beer industry highly preferred.)
• Strong project management skills with excellent organization, prioritization, and multitasking skills.
• Demonstrated success in growing and maintaining accounts, driving top-line revenue and margin growth.
• Strong collaboration skills with the ability to work cross-functionally across client marketing and brand teams, internal supply chain teams, and global teams, demonstrating cultural awareness and effective cross-cultural communication.
• Excellent written and verbal communication skills with a confident, client-facing presence.
• Detail-oriented with strong Microsoft Office skills (Excel, Word, and PowerPoint)
• Sales and sourcing background highly preferred.
• Comfortable in a fast-paced environment with a flexible, solution-oriented mindset.
• Ability to travel to clients as needed.
• Base salary: $60,000 – $70,000/year + bonus.
• Benefits: Medical, Dental, Vision, 401(k) match, and cell phone reimbursement.
• Work Environment: Hybrid - 3 days/week in office with flexibility
• Perks: Generous PTO, volunteer days, professional development opportunities, and employee reward and recognition programs.
• Career Growth: Work with some of the biggest brands and collaborate with a global team of experts.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Advertising

• Industries

  Advertising Services and Marketing Services

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

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