Account Manager

Agence PROvidence; Spokane (WA); Hybrid; USD 66,000 - 102,000; Full time

Job summary

Providence is seeking a caregiver to support CDME services across hospitals, clinics and patient care locations in eastern Washington. This hybrid role requires travel and day-shift work Monday through Friday, with on-site responsibilities at Sacred Heart Medical Center‑Spokane.

You will provide high‑quality customer service, comply with driving regulations, and collaborate with multidisciplinary teams to ensure reliable delivery and support at the point of care.

Qualifications

• Associate's Degree OR High school diploma or equivalent, plus 4 years experience.
• Driving is necessary as part of this role. Caregivers must provide a valid driver license and auto insurance upon request.
• Customer service and collaborative teamwork experience.
• Reside within 40 miles radius to Spokane, WA.

Skills

Customer service

Teamwork

Driving

Local travel

Education

Associate's Degree or high school diploma + 4 years experience

Bachelor's Degree preferred

Job description

Description

Schedule: Monday to Friday day shift.

This is a hybrid position that requires traveling in eastern Washington region and other areas as needed.

Integrated DME Services (IDS) is responsible for managing consigned durable medical equipment (CDME) dispensed by PSJH healthcare clinicians at "patient points of care" (PPC) in hospitals, clinics, and ED/urgent care locations. IDS serves as the "Program" expanding and managing CDME across PSJH.

Providence caregivers are not simply valued – they’re invaluable. Join our team at PSCS Divisional Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• Associate's Degree OR High school diploma or equivalent, plus 4 years experience.
• Driving is a necessary as part of this role. Caregivers are required to comply with all state laws and requirements for driving. Caregivers will be expected to provide proof of driver license and auto insurance upon request. See policy for additional information.
• Customer service and collaborative teamwork experience.
• Reside within 40 miles radius to Spokane, WA.

Preferred Qualifications

• Bachelor's Degree or High school diploma or equivalent, plus 4 years experience.
• 2 years Home Medical Equipment business.
• 1 year Field service and/or medical field experience.
• 1 year experience in sales.
• 1 year Servicing multi-account entities

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in‑class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100‑year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well‑being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Position Details

Work Location: Sacred Heart Medical Center‑Spokane

Workplace Type: On‑site

Job Shift: Day

Job Schedule: Full time

Pay Range

$31.73 - $49.27

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.