Receptionist - Health Information Management

Agence PROvidence; Spokane (WA); On-site; USD 26,000 - 37,000; Part time

Job summary

Providence Sacred Heart Medical Center in Spokane seeks aReceptionist to support the HIM team by processing, scanning, and indexing medical records for accuracy and regulatory compliance. The role may include storefront coverage and answering patient calls, ensuring quick retrieval of requested documentation.

Minimum qualification is a high school diploma or GED; preferred qualifications include medical terminology or secretarial/business training and 2 years hospital experience.

Qualifications

• H.S. Diploma or GED.
• Medical terminology or secretarial training preferred.
• Business training preferred.

Responsibilities

• Process, scan and index medical records for completeness and compliance.
• Provide storefront coverage and handle patient calls as needed.
• Facilitate rapid retrieval of requested documentation.
• Conduct quality audits of scanned PHI prior to destruction.

Skills

Medical terminology

Secretarial training

Business training

Education

H.S. Diploma or GED

Job description

Description The Receptionist is responsible for processing, scanning and indexing medical records for completeness and compliance in accordance with federal and state regulatory guidelines, Joint Commission standards, Medical Staff By-Laws/policies and procedures, and HIM department policies and procedures. Responsibilities may include storefront coverage, patient calls, facilitating quick retrieval of specific requested documentation, and providing quality audits of scanned PHI prior to destruction.

Description The Receptionist is responsible for processing, scanning and indexing medical records for completeness and compliance in accordance with federal and state regulatory guidelines, Joint Commission standards, Medical Staff By-Laws/policies and procedures, and HIM department policies and procedures. Responsibilities may include storefront coverage, patient calls, facilitating quick retrieval of specific requested documentation, and providing quality audits of scanned PHI prior to destruction.

Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Sacred Heart Medical Center & Children's Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• H.S. Diploma or GED

Preferred Qualifications

• Medical terminology, business or secretarial training
• 2 years of previous experience in a hospital environment

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About The Team

Providence has been serving the Inland Northwest since 1886 when Mother Joseph and the Sisters of Providence founded Sacred Heart Medical Center. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In eastern Washington, Providence provides care throughout Spokane, Stevens and Walla Walla counties.

Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern.

Company: Providence Jobs
Job Category: Administrative Support
Job Function: Administration
Job Schedule: Per-Diem
Job Shift: Day
Career Track: Admin Support
Department: 3040 HEALTH INFORMATION MANAGEMENT WA SHMC SPOKANE MAIN TOWER MAIN
Address: WA Spokane 101 W 8th Ave
Work Location: Sacred Heart Medical Center-Spokane
Workplace Type: On-site
Pay Range: $19.11 - $27.19
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.