Account Manager

Emerson; Santa Fe (NM); On-site; USD 120,000 - 170,000; Full time

Job summary

Emerson seeks an NI Strategic Account Manager to lead growth with NNSA customers, focusing on Sandia and Los Alamos National Laboratories from Albuquerque, NM. You will align NI solutions with mission objectives, coordinating across account teams to drive long-term revenue and customer success.

You will consult with engineers, scientists, and program managers, shaping account strategies, and partnering with NI units to maximize opportunities in a highly technical, government-focused environment.

Qualifications

• Bachelor's degree from an accredited university.
• U.S. Citizenship required.
• Ability to obtain and maintain site access and active DOE clearance.
• Residence in Albuquerque, Santa Fe, or surrounding NM area, or willingness to relocate.
• Willingness to travel to customer sites and company meetings.
• Experience selling to DOE, National Laboratories, NNSA, federal government, aerospace & defense, or research-focused organizations.
• 5+ years in B2B high-tech sales, engineering, scientific instrumentation, automated test, or related technical roles.

Responsibilities

• Develop and execute strategic account plans for Sandia and Los Alamos National Laboratories.
• Collaborate with cross-functional NNSA account team to drive engagement and growth.
• Establish and maintain relationships with engineers, scientists, program managers, procurement teams, and executives.
• Drive demand generation and opportunity development through planning, engagement, technical consultation, and alignment.
• Lead cross-functional teams to pursue strategic growth aligned with customer mission objectives.
• Coordinate with NI Business Units, FAEs, Customer Success, and partners to maximize opportunities and penetration.
• Develop trusted advisor relationships by understanding customer roadmaps and funding priorities.
• Coordinate and influence stakeholders to deliver measurable customer outcomes.
• Coach and develop team members to foster a high-performance environment.
• Ensure exceptional support and engagement leading to long-term partnerships.

Skills

Communication skills

Presentation skills

Relationship-building

Travel flexibility

Education

Bachelor's degree

Job description

Job Description

As an NI Strategic Account Manager (AM) supporting the National Nuclear Security Administration (NNSA), you represent a respected industry brand with highly differentiated products and extensive customer support capabilities. In this role, you will grow your business acumen and strategic sales capabilities while consulting with some of the nation's most advanced research and engineering organizations.

This position is primarily focused on Sandia National Laboratories and Los Alamos National Laboratory and serves as a key member of a larger cross-functional NNSA account team. Success in this role requires close collaboration with fellow Account Managers, Field Applications Engineers (FAEs), Business Unit leaders, Customer Success, Technical Support, and strategic partners to drive customer outcomes and sustainable growth across the NNSA portfolio.

An AM is responsible for developing and executing account strategies for assigned accounts while contributing to broader NNSA account initiatives. You will work closely with dedicated technical and sales resources to identify customer challenges, align NI's capabilities with mission objectives, and drive adoption of NI hardware, software, and services within strategic programs.

A successful AM helps establish NI as a trusted advisor and long-term partner to NNSA customers. AMs effectively balance account development, relationship management, strategic opportunity creation, and cross-functional team leadership to maximize long-term revenue growth and customer success. This role requires leading through influence, coordinating resources across multiple organizations, and building trusted relationships with technical and executive stakeholders.

You will regularly apply your technical knowledge to consult with customer engineers, scientists, program managers, and laboratory leadership to understand their mission requirements and recommend NI solutions that accelerate innovation, improve productivity, and reduce risk.

You will enjoy working in a collaborative and open culture with coworkers and leaders who inspire you to new heights in your personal and professional development. This role provides opportunities for increased impact as an account manager, strategic account leader, sales team manager, business development manager, or other leadership positions within the Emerson Test & Measurement organization.

Looks like it cut the bottom off if that matters

NNSA Strategic Account Manager – Albuquerque, NM

As an NI Strategic Account Manager (AM) supporting the National Nuclear Security Administration (NNSA), you represent a respected industry brand with highly differentiated products and extensive customer support capabilities. In this role, you will grow your business acumen and strategic sales capabilities while consulting with some of the nation's most advanced research and engineering organizations.

This position is primarily focused on Sandia National Laboratories and Los Alamos National Laboratory and serves as a key member of a larger cross‑functional NNSA account team. Success in this role requires close collaboration with fellow Account Managers, Field Applications Engineers (FAEs), Business Unit leaders, Customer Success, Technical Support, and strategic partners to drive customer outcomes and sustainable growth across the NNSA portfolio.

An AM is responsible for developing and executing account strategies for assigned accounts while contributing to broader NNSA account initiatives. You will work closely with dedicated technical and sales resources to identify customer challenges, align NI's capabilities with mission objectives, and drive adoption of NI hardware, software, and services within strategic programs.

A successful AM helps establish NI as a trusted advisor and long-term partner to NNSA customers. AMs effectively balance account development, relationship management, strategic opportunity creation, and cross-functional team leadership to maximize long-term revenue growth and customer success. This role requires leading through influence, coordinating resources across multiple organizations, and building trusted relationships with technical and executive stakeholders.

You will regularly apply your technical knowledge to consult with customer engineers, scientists, program managers, and laboratory leadership to understand their mission requirements and recommend NI solutions that accelerate innovation, improve productivity, and reduce risk.

You will enjoy working in a collaborative and open culture with coworkers and leaders who inspire you to new heights in your personal and professional development. This role provides opportunities for increased impact as an account manager, strategic account leader, sales team manager, business development manager, or other leadership positions within the Emerson Test & Measurement organization.

In this Role, Your Responsibilities Will Be:

• Develop and execute strategic account plans that consistently deliver exceptional account growth and strengthen NI's position within Sandia National Laboratories and Los Alamos National Laboratory.
• Collaborate as part of a larger NNSA account team to develop coordinated customer engagement strategies and drive execution across multiple stakeholders.
• Establish and maintain strong relationships with engineers, scientists, program managers, procurement teams, and executive leadership within assigned accounts.
• Drive demand generation and opportunity development through effective account planning, customer engagement, technical consultation, and executive alignment.
• Lead cross‑functional teams to identify, prioritize, and pursue strategic growth opportunities aligned to customer mission objectives.
• Partner with NI Business Units, Field Applications Engineers, Customer Success, and strategic partners to maximize serviceable opportunities and increase market penetration.
• Develop trusted advisor relationships by understanding customer technical roadmaps, funding priorities, organizational initiatives, and long-term strategic objectives.
• Coordinate and influence internal and external stakeholders to achieve shared objectives and deliver measurable customer outcomes.
• Coach, develop, and recognize the contributions of team members while fostering a collaborative, high-performance team environment.
• Ensure customers receive exceptional support and engagement that results in long-term partnerships, repeat business, and sustained growth.

Who You Are:

You introduce new ways of looking at problems. You partner with others to get work done. You are confident under pressure.

For This Role, You Will Need:

• Bachelor's degree from an accredited university.
• U.S. Citizenship required.
• Ability to obtain and maintain customer-required site access, as applicable.
• Ability to obtain and maintain an active DOE clearance is required.
• Residence in Albuquerque, Santa Fe, or the surrounding New Mexico area, or willingness to relocate.
• Strong communication, presentation, and relationship-building skills.
• Ability to travel as required to customer sites and company meetings.

Preferred Qualifications that Set You Apart:

• Experience selling to or supporting U.S. Department of Energy (DOE), National Laboratories, NNSA, federal government, aerospace & defense, or research-focused organizations.
• 5+ years of experience in business-to-business high-tech sales, engineering, scientific instrumentation, automated test, or related technical roles. Demonstrated success managing strategic accounts and delivering consistent year-over-year revenue growth.
• Experience leading cross‑functional teams including sales, marketing, business units, and technical resources.
• Experience selling solutions involving hardware, software, services, and custom engineering engagements.
• Experience engaging engineering leadership, program managers, directors, and executive stakeholders.
• Bachelor's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, Physics, Computer Science, or a related technical discipline preferred.
• Hands‑on knowledge of NI hardware and software platforms, including LabVIEW, PXI, CompactDAQ, RF, automated test, or data acquisition solutions.
• Experience supporting long sales cycles, government procurement processes, and complex technical buying environments.

Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Work Authorization:

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 (including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible.

About Us

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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About Emerson

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

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