Account Manager

Worldwide Express; Santa Ana (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Uncapped commissions

Retention/Upsell bonus

Nationally recognized sales training

Career mobility

Monthly auto allowance

Cell phone allowances

Comprehensive benefits package

Job summary

Worldwide Express is seeking an Account Management professional for an outside B2B role. This position emphasizes building lasting client relationships, upselling, and revenue growth with UPS and Freight via detailed account management. You will retain and expand services, identify new opportunities, and manage clients through WWE’s CRM, with a strong focus on strategic planning and executive-level presentation.

Qualifications

• Must have strong communication skills and business acumen.
• Self-starter with organized, proactive approach.
• Excellent presentation skills and executive presence.
• Ability to think strategically about client impact.
• Team-oriented with competitive drive.

Responsibilities

• Retain and expand current customer base to grow revenue.
• Identify new business opportunities through calls and field appointments.
• Manage customers and prospects using WWE CRM system.
• Drive upsell and long-term client relationships.

Skills

Strong communication

Self-starter

Presentation skills

Strategic thinking

Team player

Business acumen

Education

Bachelor's degree

Tools

CRM software

Job description

The largest non-retail authorized UPS® partner and No. 1 largest privately held LTL broker in the country!

The Account Management position at Worldwide Express is a unique and rewarding outside business-to-business(B2B) account management opportunity for the salesperson that is passionate about building long-lasting client relationships and upselling along the way.

PERFORMANCE RESPONSIBILITIES:

Increase revenue by retaining & expanding current customer services and activating new accounts.

• Optimize customer growth/retention with UPS and Freight through detailed account management functions
• Identify additional business opportunities through proactive phone calls and appointments in the field with current customers
• Manage customers and prospects through WWE’s CRM program

WHAT WE EXPECT FROM YOU:

A competitive and motivated mindset and a passion for new business development.

• Bachelor's Degree (REQUIRED)
• A strong desire to succeed in sales & business
• High energy, with a passion for your personal brand and the ability to carry yourself like an executive
• Effective communicator with a strong business acumen and intuition
• Self-starter with strong organization & presentation skills
• Ability to think strategically about the personal impact to the client's long-term business strategy
• Team-oriented peer, with a thirst to compete to be the most valuable player

WHAT WE COMMIT TO YOU:

Industry leading compensation with aggressive residual, uncapped commissions. Unsurpassed training, nationally ranked growth opportunities and our insanely awesome culture.

• A competitive starting base salary with performance-based increases
• Uncapped commission & Retention/Upsell Bonus
• Nationally recognized sales training
• Progressive Advancement opportunity and national career mobility
• Monthly auto & cell phone allowances
• Comprehensive benefits package with medical, dental, vision coverage and a 401(k) program with eligible match

We buck the trend and strongly prefer to promote from within! While other companies often look to the outside, we’ve followed this discipline for the past 25 years, which has created and maintained a true one-of-a-kind culture across our 60+ offices nationwide.

WHY WORLDWIDE EXPRESS?

• No. 1 largest privately held LTL broker in the country!
• The largest non-retail authorized UPS® partner
• More than 90,000 customers nationwide
• Ranked a Top 10 Freight Brokerage Firm by Transport Topics for the past 5 years
• Ranked a Top 50 Logistics firm globally by Transport Topics for the past 5 years
• Nationally ranked/known for culture, training and career growth

WHO WE ARE:

Quite simply, we make shipping simple. Worldwide Express is a relationship company offering customers a comprehensive solution for their shipping needs, whether it be a small package, less-than-truckload or full truckload. We are a local partner for our customer's global supply chain, providing consultative service from more than 125 offices across the nation. Through our relationship with UPS® and a highly selective carrier portfolio, we provide our customers with a breadth of shipping options unmatched in the 3PL field. In addition to our relationship with UPS, WWEX has alliances with over 65 LTL, Domestic Air Freight, and International Air Freight carriers. WWEX provides tailored services and individualized shipping solutions to fit the need of any small- to medium-sized business customers.