Account Manager

DO & CO group; Redondo Beach (CA); On-site; USD 71,000 - 85,000; Full time

Benefits offered by this job

Daily complimentary meals

401K

Medical, dental, and vision benefits

Job summary

DO & CO is seeking an Account Manager to join our Los Angeles team. You will oversee food flow timing, supervise production, and coordinate with flight teams to meet client specifications.

The role requires supervisory experience in airline catering, strong MS Office skills, and a valid driver’s license, with flexibility to work varied shifts in a demanding environment.

Qualifications

• Minimum 5 years of supervisory experience, preferably in airline catering or aviation operations.
• Knowledge of airline catering operational processes, operational sequences, and logistics.
• Experience leading and motivating teams through coaching, scheduling, performance management, employee development, and conflict resolution.
• A valid driver’s license is required.
• Strong Microsoft Office skills (Excel, Word, Outlook).
• All airport-related positions require airport security clearance and TSA/CS requirements for the location.
• Ability to work long hours on foot in varying temperatures, with lifting up to 50 pounds.
• Working in a loud operational environment; exposure to warehouse, production, airport ramp, and outdoor areas.
• Flexibility to work nights, weekends, holidays, and varying shifts.

Responsibilities

• Control together with the tray-setting and food-production the timing for the food flow and supervise processing times to avoid delays.
• Assist airlines to determine the operational need for service delivery, oversee requirements for all flights, and coordinate catering specifications with clients.

Skills

Supervisory experience

Airline catering knowledge

Team leadership

Microsoft Office proficiency

Driver's license

Airport security clearance

Physical stamina

Tools

Excel

Word

Outlook

Job description

We have an incredible opportunity for a dynamic Account Manager to join our growing Los Angeles Team!

About DO & CO

We have a passion for hospitality culinary delights on every elevated floor and in the sky. With our three business segments, Airline Catering, International Event Catering, Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.

Responsibilities:

• Control together with the tray-setting and food-production the timing for the food flow. Supervise the processing time to avoid delays and lapses. Ensures correct updating of the customer specifications in each consigned department. Manages, motivates, and assists flight coordinator and food packer department. Selects, trains, manages, schedules, develops, disciplines, conducts performance appraisals, and counsel team members.
• Assists airlines to determine the Operational need for service delivery and interpreting their requirements.Sets up and oversees the requirements for all flights, coordinates and agrees on catering specification with clients and ensures accurate setup of catering, stores and bar requirements.

Qualifications:

• Minimum 5 years of supervisory experience, preferably in airline catering or aviation operations.
• Knowledge of airline catering operational processes, operational sequences, and logistics.
• Experience leading and motivating teams through employee coaching, scheduling, performance management, employee development, and conflict resolution.
• A valid driver’s license is required.
• Strong Microsoft Office skills (Excel, Word, Outlook).
• All airport-related positions require applicants to successfully complete the mandatory airport security clearance process for their assigned location. This includes meeting all TSA and U.S. Customs requirements, as outlined in 49 CFR §1542.209, and obtaining the appropriate airport-issued identification badge (e.g., SIDA, AOA, or equivalent), in accordance with local airport authority regulations.
• Ability to work long hours on foot and in environments with varying temperatures. Frequent standing, walking, climbing, lifting, and reaching.
• Ability to lift up to 50 pounds regularly (and occasionally more as required).
• Working in a loud operational environment.
• Exposure to warehouse, production, airport ramp, outdoor weather, and moving equipment.
• Flexibility to work nights, weekends, holidays, and varying shifts based on operational needs.

What We Offer:

• Salary range: $71,000 - $85,000 annually.
• Daily Complimentary Meals (Breakfast, Lunch and Dinner).
• FT employees are eligible for 401K and medical benefits: medical, dental, and vision.
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality.
• Genuine career development opportunities, both nationally and internationally.
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry by attending world-class events.

Diversity & Inclusion Statement

DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.