Account Manager

EssilorLuxottica; Philadelphia (Philadelphia County); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health care

Retirement plan

Paid time off

Employee discounts

Job summary

Walman Optical, part of EssilorLuxottica, seeks an Account Manager (Optical Channel) to develop and execute sales strategies for independent eye care professionals. You will build relationships with doctors, staff, and practice owners, and drive top-line sales while communicating programs and value propositions.

You will foster loyalty, expand the customer base, and collaborate with internal teams to achieve growth across the independent channel.

Qualifications

• Bachelor’s Degree is required.
• 5+ years of experience in account management or similar role, preferably in optical industry.
• Outside sales Territory & Call Cycle Management experience.
• Strong interpersonal skills and high emotional intelligence.
• Attention to detail including some data analysis.
• Demonstrated ability to think strategically, yet deliver strong execution.
• Strong communication and presentation skills with ability to interact and negotiate at all levels.
• Willingness to travel and drive a company automobile.

Responsibilities

• Fosters strong relationships with existing customers, driving loyalty and retention.
• Grows sales revenue within existing customer base through consultative selling.
• Develops new business with prospective customers.
• Identify areas for improvement and exceed sales quotas; implement and monitor partnership programs.
• Use competitive knowledge to propose opportunities to gain market share.
• Coordinate with Sales Force and Strategic Partners to maximize opportunities.
• Serve as lead point of contact for assigned customers and provide trainings.
• Present on practice management trends to doctors and opticians.
• Support promotions (sell in and sell through) aligned with brand objectives.
• Collaborate with Alliance and Buying Groups like ADO Practice Solutions.
• Ensure timely delivery of solutions meeting customer needs and objectives.
• Identify growth opportunities within territory and align with sales leadership.

Skills

Account management

Outside sales

Territory management

Interpersonal skills

Data analysis

Strategic thinking

Presentation skills

Negotiation

Travel readiness

Driver's license / driving

Education

Bachelor’s Degree

Bachelor’s Degree in Business Management or similar

Job description

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Since 1915, Walman Optical has served thousands of independent eye care professionals providing solutions for all of their optical needs. Our experienced and knowledgeable team helps businesses grow while providing quality eyewear and unmatched service for an exceptional patient experience. With us, you’ll bring our most advanced technology and innovative products to our partners.

As a division of Walman, our collective mission is to enrich the lives of our customers, employees and the communities we serve through better vision.

Walman is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

The field Account Manager (Optical Channel) is responsible for developing, implementing and executing sales strategies for the Independent channel, growing top line sales through relationships with existing and potential new independent eye care professional customers. The Account Manager will achieve this objective by demonstrating Walman’s value proposition and communicating programs to practice owners, doctors, and staff. The Account Manager is critical in building relationships and bridging communication between these external groups and internal management while optimizing the sales growth for this channel.

GENERAL FUNCTION

• Fosters strong relationships with and provides ongoing support to existing customers resulting in loyalty and high customer sales retention
• Grows sales revenue within existing customers base through purposeful consultative selling efforts
• Develops new business with prospective customers
• Identifies areas of improvement to consistently exceed sales quotasImplements and monitors partnership programs with territory based customers.
• Uses competitive knowledge on the independent channel of trade to be able to recommend opportunities to gain market share
• Liaises between Sales Force and Strategic Partners to maximize opportunities in the field
• Operates as a lead point of contact for matters specific to assigned customers
• Conducts trainings with customersfor the purpose of maintaining consistent messaging
• Collaborates on the business management of Strategic Partnerships within assigned territory
• Gives presentations on enhanced practice management and market trends todoctors and opticians
• Supports promotions (sell in and sell through) to customers by understanding brand and business objectives and incorporating input from Sales, Marketing, and Operations
• Fosters strong relationships and provides ongoing support to key partners from both Alliance and Buying Groups, specifically ADO Practice Solutions
• Ensures timely and successful delivery of solutions according to customers’ needs and objectives
• Identifies and grows opportunities within territory and collaborates with sales leadership to ensure growth attainment

BASIC QUALIFICATIONS

• Bachelor’s Degree
• 5+ years of experience working in an account management function or similar role, preferably in the optical industry
• Outside sales Territory & Call Cycle Management experienceStrong interpersonal skills and high emotional intellect
• Attention to details including some data analysis
• Demonstrated ability to think strategically, yet deliver strong execution
• Strong communication and presentation skills with the ability to interact and negotiate effectively at all levels of the organization as well as with customers
• Strong initiative and sense of urgency – ability to work within the high expectation of the company, team, and vendor partners
• Ability to quickly generate and initiate creative solutions to problems as they arise
• Ability to solve various types of problems that may involve multiple departments within the Company
• Willingness to travel and ability to drive a company automobile.

PREFERRED QUALIFICATIONS

• Bachelor’s Degree in Business Management or similar
• Professional outside B2B selling skills in the healthcare arena

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.