Account Manager

Workstream; Odessa (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision, and Life Ins.

Mileage Reimbursement

Job summary

PalAmerican Security in Odessa, TX is seeking an Account Manager to oversee daily operations and lead security officers and supervisors. You will cultivate strong client relationships and ensure high‑quality services while meeting financial and operational objectives.

The role focuses on coordinating support services, maintaining client satisfaction, and ensuring contract compliance with effective reporting and staff development.

Qualifications

• Level III TOPS security license is required.
• 8+ years of business management/supervisory experience.
• Ability to build customer relationships and manage multiple priorities.
• Outstanding interpersonal and communication skills.

Responsibilities

• Oversee daily security operations at the client site.
• Lead and support a team of security officers and supervisors.
• Establish and maintain positive relationships with clients and staff.
• Coordinate support services to efficiently manage the site.
• Ensure contract compliance and required reporting.
• Handle escalated security issues and emergencies.
• Communicate staffing needs and develop staff through coaching and training.
• Manage equipment, supplies, and vehicles at the account.

Skills

TOPS Level III

Security leadership

Client relationship management

Communication skills

Education

Associate/Bachelor in Criminal Justice or related

Job description

PalAmerican's Ideal candidate have a Level III TOPS security License. 3-5 years of experience as a Security Supervisor. 1-2 years of Account Management experience. Great Communication Skills.

PalAmerican Security - Account Manager

Are you a highly skilled and motivated individual looking to oversee daily operations? Do you thrive in building strong relationships with clients and employees while ensuring top-notch security services? If yes, then this role is perfect for you!

Join PalAmerican Security as an Account Manager. In this role, you will lead a team of security officers and supervisors, ensuring high-quality security services are provided to safeguard people and property. You will coordinate essential support services, maintain positive client relationships, and meet financial and operational objectives while delivering exceptional customer service.

Essential Functions:

• Oversee daily security operations at the assigned client site.
• Lead and support a team of security officers and supervisors.
• Establish and maintain positive relationships with clients and team members.
• Coordinate support services to manage the client site efficiently.

Additional Responsibilities:

• Ensure contract compliance and required reporting.
• Handle escalated security issues and emergency situations.
• Communicate staffing needs and develop staff through coaching and training.
• Manage equipment, supplies, and vehicles at the account(s).

Qualifications:

• Associate’s or Four-year degree in Criminal Justice, Business Administration, or related field.
• At least 8 years of business management/supervisory experience.
• Ability to develop customer relationships and manage multiple priorities.
• Outstanding interpersonal and communication skills.

Benefits:

• Paid Time Off
• Health, Dental, Vision, and Life Insurance
• Mileage Reimbursement

If you are a dynamic individual with a passion for security management, apply now to be a part of our innovative team at PalAmerican Security Security!

Location: TX - Odessa 2501 S Grandview Ave, Odessa, TX 79761, USA

THE PALAMERICAN DIFFERENCE
With our depth of knowledge, our focus on innovation and our never-ending desire for self-improvement, PalAmerican is your best choice when looking for a dedicated security partner committed to exceeding your highest expectations.
SECURITY SERVICES FROM THE INDUSTRY'S TOP EXPERTS
Our mission is to provide our clients with the finest security services and products that enable them to run their operations with minimal effort, backed up with a strong commitment to our people. PalAmerican seeks to create and maintain an environment where every employee is rewarded according to their contribution and well supported by our company training.